Park Hyatt
Overview
(Transient) and be the Architect of Unforgettable Experiences in Luxury Hospitality. The Role
Organization- Park Hyatt Chicago Elevate Your Career in Hospitality Excellence: Join Park Hyatt Chicago as a Sales Coordinator (Transient) and be the Architect of Unforgettable Experiences in Luxury Hospitality. As the Sales Coordinator (Transient), your primary role is to perform general office duties to support Transient Sales initiatives with both Luxury VIP Consortia and Corporate Negotiated Accounts. The Sales Coordinator (Transient) will assist Directors with administrative duties including, but not limited to, processing leads, customer interactions including travel agency and corporate negotiated account management, follow-up, and processing reports. Furthermore, you will communicate to other departments as directed by Managers and assist with any other administrative tasks in order to successfully execute an event from beginning to end. The ideal candidate will demonstrate strong customer service skills, initiative, time management, and ability to meet deadlines. RESPONSIBILITIES
(Include but are not limited to): Learn and manage digital sales systems (e.g. Reserve, Envision, Opera, Open Table, CVENT Transient) and understand the hotel's sales strategies (rates, fees, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties Assist in selling the hotel as a whole as directed by the Sales Managers Provide high-level administrative support by conducting research, preparing statistical reports, and collecting and processing sensitive data Answer telephone and email inquiries in an efficient, pleasant manner Own the booking process from quotes, reserving, confirmation, collecting pre-arrival information and setting the operations team up for success prior to guest arrival Takes initiative on projects and improving processes under the supervision of managers and directors Consortia platform website updates and management Input RFPs on behalf of Director of Luxury Sales into CVENT Transient during RFP season Meets with clients in the absence of the Sales Managers to effectively and professionally convey details of the sale to the client Manage & maintain sales executives and managers schedules, appointments and travel arrangements Assist Director of Luxury Sales with travel agent communication and management, daily reporting, guest amenities and communication as needed Serve as a professional liaison between all departments of the Hotel Support General Manager with various administrative tasks including but not limited to compiling reports, digital presentations, maintaining office supplies, scheduling, etc. Maintain confidentiality of proprietary information pertaining to guests and coworkers Acts as a Park Hyatt brand ambassador in all connections and communication Any other tasks as assigned by Director of Sales, Marketing & Events, Director of Luxury Sales and/or General Manager Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience. Wage Information
The starting hourly rate for this position is $27.75. This reflects the competitive compensation expected at Park Hyatt Chicago. Actual pay will be commensurate with experience. This position is also eligible to earn overtime and premium pay under certain circumstances. We are evolving the future of the hospitality industry
Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. We believe in making a positive impact and providing resources so our people can be their best. Open doors for all
No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. We understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development. "Care Connects Us"
It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It’s our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together. Benefits
Health Insurance Eligibility: Available after 30 days of employment. 401(k) Eligibility: Available after 30 days of employment. 401(k) Matching Contribution: Eligible after 1 year of employment (limited match). Monthly Fitness Membership Reimbursement: Available up to a specified limit. Qualified Parking & Transportation Tax Exemption: Subject to eligibility. Paid Time Off & Holidays: Provided according to company policy. Perks
Discounted Colleague Rate Room Nights: Available based on room availability. Complimentary Room Nights: Offered based on availability. Complimentary Meals: Available in the colleague dining room. On-Site Bike Rack: Provided for colleague use. Qualifications
Experience: Administrative, reservations and/or sales experience Teamwork: Collaboration with the sales team and other departments is common. Being able to work well in a team is an important quality. Organizational Skills: Strong organizational skills are essential for managing and prioritizing tasks. Communication Skills: Effective communication skills, both written and verbal, are crucial Customer Service: This position often deals with customer inquiries and concerns. Customer service skills are important Computer Proficiency: Proficiency in Microsoft Office and familiarity with Canva is a plus. Attention to Detail: Detail-oriented for accurate record-keeping and data entry. Multitasking Abilities: Ability to handle multiple tasks simultaneously. Adaptability: Flexible in handling evolving tasks and challenges. Flexible Schedule: Some nights, weekends, and Holidays may be required as requested by leadership. Join Park Hyatt Chicago and become part of a legacy where excellence isn't just a standard—it's a way of life. Elevate your career with us! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Hospitality
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(Transient) and be the Architect of Unforgettable Experiences in Luxury Hospitality. The Role
Organization- Park Hyatt Chicago Elevate Your Career in Hospitality Excellence: Join Park Hyatt Chicago as a Sales Coordinator (Transient) and be the Architect of Unforgettable Experiences in Luxury Hospitality. As the Sales Coordinator (Transient), your primary role is to perform general office duties to support Transient Sales initiatives with both Luxury VIP Consortia and Corporate Negotiated Accounts. The Sales Coordinator (Transient) will assist Directors with administrative duties including, but not limited to, processing leads, customer interactions including travel agency and corporate negotiated account management, follow-up, and processing reports. Furthermore, you will communicate to other departments as directed by Managers and assist with any other administrative tasks in order to successfully execute an event from beginning to end. The ideal candidate will demonstrate strong customer service skills, initiative, time management, and ability to meet deadlines. RESPONSIBILITIES
(Include but are not limited to): Learn and manage digital sales systems (e.g. Reserve, Envision, Opera, Open Table, CVENT Transient) and understand the hotel's sales strategies (rates, fees, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties Assist in selling the hotel as a whole as directed by the Sales Managers Provide high-level administrative support by conducting research, preparing statistical reports, and collecting and processing sensitive data Answer telephone and email inquiries in an efficient, pleasant manner Own the booking process from quotes, reserving, confirmation, collecting pre-arrival information and setting the operations team up for success prior to guest arrival Takes initiative on projects and improving processes under the supervision of managers and directors Consortia platform website updates and management Input RFPs on behalf of Director of Luxury Sales into CVENT Transient during RFP season Meets with clients in the absence of the Sales Managers to effectively and professionally convey details of the sale to the client Manage & maintain sales executives and managers schedules, appointments and travel arrangements Assist Director of Luxury Sales with travel agent communication and management, daily reporting, guest amenities and communication as needed Serve as a professional liaison between all departments of the Hotel Support General Manager with various administrative tasks including but not limited to compiling reports, digital presentations, maintaining office supplies, scheduling, etc. Maintain confidentiality of proprietary information pertaining to guests and coworkers Acts as a Park Hyatt brand ambassador in all connections and communication Any other tasks as assigned by Director of Sales, Marketing & Events, Director of Luxury Sales and/or General Manager Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience. Wage Information
The starting hourly rate for this position is $27.75. This reflects the competitive compensation expected at Park Hyatt Chicago. Actual pay will be commensurate with experience. This position is also eligible to earn overtime and premium pay under certain circumstances. We are evolving the future of the hospitality industry
Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. We believe in making a positive impact and providing resources so our people can be their best. Open doors for all
No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. We understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development. "Care Connects Us"
It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It’s our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together. Benefits
Health Insurance Eligibility: Available after 30 days of employment. 401(k) Eligibility: Available after 30 days of employment. 401(k) Matching Contribution: Eligible after 1 year of employment (limited match). Monthly Fitness Membership Reimbursement: Available up to a specified limit. Qualified Parking & Transportation Tax Exemption: Subject to eligibility. Paid Time Off & Holidays: Provided according to company policy. Perks
Discounted Colleague Rate Room Nights: Available based on room availability. Complimentary Room Nights: Offered based on availability. Complimentary Meals: Available in the colleague dining room. On-Site Bike Rack: Provided for colleague use. Qualifications
Experience: Administrative, reservations and/or sales experience Teamwork: Collaboration with the sales team and other departments is common. Being able to work well in a team is an important quality. Organizational Skills: Strong organizational skills are essential for managing and prioritizing tasks. Communication Skills: Effective communication skills, both written and verbal, are crucial Customer Service: This position often deals with customer inquiries and concerns. Customer service skills are important Computer Proficiency: Proficiency in Microsoft Office and familiarity with Canva is a plus. Attention to Detail: Detail-oriented for accurate record-keeping and data entry. Multitasking Abilities: Ability to handle multiple tasks simultaneously. Adaptability: Flexible in handling evolving tasks and challenges. Flexible Schedule: Some nights, weekends, and Holidays may be required as requested by leadership. Join Park Hyatt Chicago and become part of a legacy where excellence isn't just a standard—it's a way of life. Elevate your career with us! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Hospitality
#J-18808-Ljbffr