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monday.com

Experienced Product Designer - CCO

monday.com, Chicago, Illinois, United States

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Overview Customer Experience Full-time Tel-Aviv, IL

At monday.com, we believe in designing experiences that don’t just solve problems but also empower people to achieve more. Within the CCO group, our mission is to build the next generation of services and partner solutions that drive retention, adoption, and customer lifetime value.

We’re looking for a

Product Designer with strong marketing design intuition —someone who can balance user-centered design with storytelling and visual impact. This is an opportunity to help shape our new

Services Marketplace and Partner Empowerment Platform , where design plays a critical role in connecting customers, partners, and internal teams.

If you bring a

can-do mindset, professionalism, and agility , this role offers the stage to make a direct impact on our company’s most strategic priorities.

Responsibilities

Play a pivotal role in shaping the

Services Marketplace

and

Partner Empowerment Platform , creating intuitive and engaging experiences for customers and partners.

Translate complex partner and customer flows into

clear, scalable, and visually compelling

interactions.

Design partner- and customer-facing interfaces that merge

usability with brand storytelling .

Support CCO initiatives with design that is both strategic and tactical—balancing

speed, professionalism, and craft .

Collaborate closely with product managers, engineers, marketing, and CCO stakeholders to align design with business goals and service innovation.

What You’ll Do

Shape New Experiences : Define and design the look, feel, and flow of the Services Marketplace.

Blend Product & Marketing Design : Create experiences that are both functional and engaging, with a strong brand presence.

Simplify Complex Journeys : Break down intricate workflows into seamless, intuitive solutions for customers, partners, and internal teams.

Empower CCO Teams : Design tools and assets that give CCO stakeholders clarity, data, and context to deliver impact at scale.

Collaborate & Iterate : Work across teams to bring ideas from concept to execution, using feedback and data to refine and improve.

Deliver with Agility : Move fast without compromising quality - balancing speed, polish, and execution.

Your Experience & Skills

Experienced Designer : 3+ years as a Product Designer, with a portfolio that shows strong UX/UI skills and an ability to design for both usability and brand impact.

Marketing Design Intuition : A strong eye for visual design, branding, and storytelling, able to create designs that inspire confidence and delight.

Problem Solver : Adept at simplifying complex journeys into elegant, scalable solutions.

Agile & Professional : Thrives in fast-moving environments while maintaining a high standard of professionalism and craft.

Collaborator : Comfortable working across product, marketing, and CCO teams, aligning stakeholders and bringing ideas to life.

User Obsessed : Deep empathy for customers, partners, and internal users, ensuring their needs are central to your design process.

Why monday.com? Join a team where creativity, innovation, and agility come together to build solutions that reach millions of users worldwide. At monday.com, you’ll have the

autonomy to design with impact , the support of a collaborative team, and the opportunity to shape the future of our Services Marketplace and Partner Empowerment Platform.

If you’re passionate about designing experiences that merge

product clarity with marketing creativity , we’d love to hear from you.

Apply to this job

Equal Opportunity We believe in equal opportunity.

monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. monday.com is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment.

All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where monday.com operates.

monday.com is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to accommodations@monday.com.

All requests for accommodation are treated confidentially , as practical and permitted by law.

Meet the Customer Experience team Customer Experience (CX) is the face of monday.com, cultivating trust with our customers and delivering innovative solutions with a smile. We embrace teamwork and ownership, using our creativity and knack for problem-solving to create exceptional experiences for every person we interact with.

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