Inside Higher Ed
Communications Specialist (Dispatch)
Inside Higher Ed, Savannah, Georgia, United States, 31441
Job Title: Communications Specialist (Dispatch)
Location: Savannah State Recruiting Loc
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 290230
About Us
Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university's students select majors from five colleges: Business Administration Education Engineering and Computing Media, Arts, and Communication Science and Humanities The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment. Job Summary
The Communication Officer is the link between the police officers and the public to ensure safety and respond to their emergency needs. This position is the first response for officers, students, faculty and staff on non-emergency and emergency situations. This position plays an integral part in maintaining the Public Safety department's compliance with F.C.l.C. and N.C.I.C/G.C.I.C. rules and regulations. NOTE: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire. This position does not offer sponsorship for employment visas. Responsibilities
Dispatch police to designated area of emergency to help or prevent injury Monitors telephone and police radios for purposes of dispatching officers for medical, emergency or routine calls Maintains daily logs and process and file citations on a daily basis Monitors alarms via computer, and also monitors overall campus surveillance Provides information on people and vehicles through the use of GCIC/NCIC Notify appropriate personnel in case of emergency or disaster Issues case file numbers, file, and process case reports Process and file parking citations Provide telephone numbers and information to the public May be required to perform job related duties other than those specifically delineated in this position Required Qualifications
High School Diploma or GED equivalent Excellent customer service skills Excellent communication skills Ability to maintain confidentiality of highly sensitive information Georgia POST Communications Officer Certification or ability to obtain certification within six (6) months Proposed Salary
The proposed salary range is $17.00/hour. Knowledge, Skills, & Abilities
Knowledge of applicable federal, state, and local statutes and Department policies and procedures Knowledge of the regulations and procedures of state crime information centers Knowledge of the buildings and street system of the Campus Knowledge of the radio codes used in police department Knowledge of dispatching procedures Knowledge of modern office practices and procedures Knowledge of the Georgia Crime Information Center Skilled in records maintenance and file management Skilled in the operation of radio/communications equipment Skilled in the use small office equipment, including copy machines or multi-line telephone systems Skilled in using computers for data entry Skilled in maintaining records and preparing reports Skilled in making decisions accurately and rapidly Ability to organize, and communicate effectively Ability to handle sensitive public contacts, and the ability to deal with the public tactfully and courteously, but firmly when necessary Ability to analyze situations and to adopt quick, effective, and reasonable courses of action-based circumstances Ability to maintain constructive and cooperative working relationships with others Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
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Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university's students select majors from five colleges: Business Administration Education Engineering and Computing Media, Arts, and Communication Science and Humanities The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment. Job Summary
The Communication Officer is the link between the police officers and the public to ensure safety and respond to their emergency needs. This position is the first response for officers, students, faculty and staff on non-emergency and emergency situations. This position plays an integral part in maintaining the Public Safety department's compliance with F.C.l.C. and N.C.I.C/G.C.I.C. rules and regulations. NOTE: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire. This position does not offer sponsorship for employment visas. Responsibilities
Dispatch police to designated area of emergency to help or prevent injury Monitors telephone and police radios for purposes of dispatching officers for medical, emergency or routine calls Maintains daily logs and process and file citations on a daily basis Monitors alarms via computer, and also monitors overall campus surveillance Provides information on people and vehicles through the use of GCIC/NCIC Notify appropriate personnel in case of emergency or disaster Issues case file numbers, file, and process case reports Process and file parking citations Provide telephone numbers and information to the public May be required to perform job related duties other than those specifically delineated in this position Required Qualifications
High School Diploma or GED equivalent Excellent customer service skills Excellent communication skills Ability to maintain confidentiality of highly sensitive information Georgia POST Communications Officer Certification or ability to obtain certification within six (6) months Proposed Salary
The proposed salary range is $17.00/hour. Knowledge, Skills, & Abilities
Knowledge of applicable federal, state, and local statutes and Department policies and procedures Knowledge of the regulations and procedures of state crime information centers Knowledge of the buildings and street system of the Campus Knowledge of the radio codes used in police department Knowledge of dispatching procedures Knowledge of modern office practices and procedures Knowledge of the Georgia Crime Information Center Skilled in records maintenance and file management Skilled in the operation of radio/communications equipment Skilled in the use small office equipment, including copy machines or multi-line telephone systems Skilled in using computers for data entry Skilled in maintaining records and preparing reports Skilled in making decisions accurately and rapidly Ability to organize, and communicate effectively Ability to handle sensitive public contacts, and the ability to deal with the public tactfully and courteously, but firmly when necessary Ability to analyze situations and to adopt quick, effective, and reasonable courses of action-based circumstances Ability to maintain constructive and cooperative working relationships with others Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
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