Voala
Overview
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAYS RATE:
$19.02 - $20.02 per hour
BENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.
Job Summary and Purpose The Monitor is an entry-level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability is preferred.
Responsibilities
Shelter Entrance Monitoring:
The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guests and other persons to guard against theft and maintain security of premises.
Bag & Person Screening:
Monitor and search all participants’ person and belongings brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. Treat every participant with equal dignity and professionalism during screening.
Patrol Premises:
Patrol to prevent and detect signs of intrusion and ensure security of doors, windows, and gates; walk the facility and file reports as needed.
Shelter Safety:
Observe shelter operations during patrols; report and correct spills, unsafe conditions, or defective equipment.
Know the location of fire exits and be prepared to assist participants in emergencies.
Monitor clients and conduct room checks; maintain records of client compliance with program rules; report to clinical/case management staff and assist as required.
Call police or fire department in cases of emergency, such as fire or unauthorized persons.
Asset Protection:
As a non-profit agency, utilize limited resources effectively and protect the shelter’s assets from theft, loss or damage. Report all suspicious events to the direct supervisor.
Documentation:
Complete written reports and incident logs of daily activities and irregularities (e.g., unusual occurrences, equipment or property damage, theft, unauthorized persons).
Role Modeling:
Act as a role model for participants at all times; learn, understand, and practice the professionalism expected; put clients’/participants’ needs first.
Client/Participant Support:
Answer telephones and take messages for clients and staff; monitor doors and greet visitors.
Maintain office housekeeping; verify all common areas, laundry areas and restrooms are clean and disinfected and fully operational.
As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitoring and recording client self-administration of prescribed medication, setup for classes, meetings, recreation, and other program events.
Driving Tasks
(for licensed Monitors): Transports individual program participants to and from various locations. Assists passengers in securing wheelchairs, car seats and other mobility devices; ensures safety of passengers and operates vehicle safely; maintains trip records and mileage/gasoline usage; keeps program vehicle in good operating condition and clean; arranges routine maintenance and repairs.
Essential Duties
Shelter Security:
Monitor shelter entrance; screen bags and persons; patrol premises as scheduled.
Shelter Safety:
Monitor clients; conduct room checks; report violations of rules; observe for safe operations and conditions; report safety concerns.
Asset Protection:
Complete written reports and incident logs of daily activities and irregularities.
Client/Participant Support
Drive participants as directed (part of client support for monitors with licenses)
Other duties as required and may be subject to change
Act as a role model for participants at all times
Qualifications Requirements:
Must be able to pass a fingerprint clearance and background check, including criminal history, personal references, employment and education verifications.
Education:
Within 30 days of hire, must successfully complete VOALA safety training.
Preferred Qualifications:
High School Diploma or GED
Current California driver’s license and clean driving record; demonstrated knowledge of CA driving laws
Clean driving record to be insurable by VOALA insurance
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security or Social Security Administration to begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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PAYS RATE:
$19.02 - $20.02 per hour
BENEFITS:
VOALA offers competitive medical, dental, vision and retirement benefits.
Job Summary and Purpose The Monitor is an entry-level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability is preferred.
Responsibilities
Shelter Entrance Monitoring:
The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guests and other persons to guard against theft and maintain security of premises.
Bag & Person Screening:
Monitor and search all participants’ person and belongings brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. Treat every participant with equal dignity and professionalism during screening.
Patrol Premises:
Patrol to prevent and detect signs of intrusion and ensure security of doors, windows, and gates; walk the facility and file reports as needed.
Shelter Safety:
Observe shelter operations during patrols; report and correct spills, unsafe conditions, or defective equipment.
Know the location of fire exits and be prepared to assist participants in emergencies.
Monitor clients and conduct room checks; maintain records of client compliance with program rules; report to clinical/case management staff and assist as required.
Call police or fire department in cases of emergency, such as fire or unauthorized persons.
Asset Protection:
As a non-profit agency, utilize limited resources effectively and protect the shelter’s assets from theft, loss or damage. Report all suspicious events to the direct supervisor.
Documentation:
Complete written reports and incident logs of daily activities and irregularities (e.g., unusual occurrences, equipment or property damage, theft, unauthorized persons).
Role Modeling:
Act as a role model for participants at all times; learn, understand, and practice the professionalism expected; put clients’/participants’ needs first.
Client/Participant Support:
Answer telephones and take messages for clients and staff; monitor doors and greet visitors.
Maintain office housekeeping; verify all common areas, laundry areas and restrooms are clean and disinfected and fully operational.
As required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitoring and recording client self-administration of prescribed medication, setup for classes, meetings, recreation, and other program events.
Driving Tasks
(for licensed Monitors): Transports individual program participants to and from various locations. Assists passengers in securing wheelchairs, car seats and other mobility devices; ensures safety of passengers and operates vehicle safely; maintains trip records and mileage/gasoline usage; keeps program vehicle in good operating condition and clean; arranges routine maintenance and repairs.
Essential Duties
Shelter Security:
Monitor shelter entrance; screen bags and persons; patrol premises as scheduled.
Shelter Safety:
Monitor clients; conduct room checks; report violations of rules; observe for safe operations and conditions; report safety concerns.
Asset Protection:
Complete written reports and incident logs of daily activities and irregularities.
Client/Participant Support
Drive participants as directed (part of client support for monitors with licenses)
Other duties as required and may be subject to change
Act as a role model for participants at all times
Qualifications Requirements:
Must be able to pass a fingerprint clearance and background check, including criminal history, personal references, employment and education verifications.
Education:
Within 30 days of hire, must successfully complete VOALA safety training.
Preferred Qualifications:
High School Diploma or GED
Current California driver’s license and clean driving record; demonstrated knowledge of CA driving laws
Clean driving record to be insurable by VOALA insurance
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security or Social Security Administration to begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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