Accenture
Account Manager - Food Distribution at Accenture
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. The Customer Success Account Manager is responsible for managing and nurturing existing accounts through a scalable, centralized support model. This role balances customer service and order management with a self-starter mindset, ensuring customer satisfaction, the north star of the program, while driving account retention and incremental revenue. The Customer Success Account Manager handles day-to-day account needs, resolves issues quickly, and identifies opportunities to upsell and cross-sell. The role is ideal for individuals who bring customer service, logistics, or food service knowledge and are eager to apply those skills in a customer-facing sales capacity. Responsibilities
Customer Contact & Account Management: Serve as the primary point of contact for 100 assigned accounts. Manage customer outreach, prioritize needs, maintain strong relationships, troubleshoot and resolve issues related to orders, deliveries, credits, or substitutions, and conduct business reviews to uncover growth opportunities. Order Management & Support: Enter and track customer orders in coordination with routing; resolve order execution issues such as shortages, stock-outs, or mis-picks; review and process substitution requests, credit submissions, and sample requests; maintain and update order guides and product tools in MOXe. Sales Growth & Strategy: Identify and qualify new business opportunities within existing accounts; assess customer fit, pricing strategy, and market trends to optimize margins; cross-sell and upsell product offerings; support forecasting, business planning, and achievement of sales targets. Communication & Collaboration: Respond to customer inquiries via phone, email, and text; track issues and updates in internal systems (SOUS, PRISM, etc.); partner with Territory Managers, Replenishment, and other support teams to ensure service excellence. Qualifications
Basic Qualifications Required: Minimum of 2 years’ experience in food management, restaurant operations, food logistics or food distribution Minimum of 1 year’s experience of account management Preferred: Experience in sales, customer care, or account management within food service, logistics, or distribution Familiarity with order management systems (e.g., CRM, SFDC) or similar tools Strong customer service mindset with proven ability to resolve issues quickly Ability to analyze customer data and identify growth opportunities Excellent communication and relationship-building skills Strong problem-solving ability with flexibility to adapt to dynamic account needs with attention to detail Detail-oriented with ability to manage multiple tasks and priorities This is a full-time in-office position 5 days a week in our Atlanta, GA office. Compensation at Accenture varies depending on a wide array of factors, which may include location, role, skill set, and experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $54,900 to $133,000 Cleveland $50,800 to $106,400 Colorado $54,900 to $114,900 District of Columbia $58,400 to $122,400 Illinois $50,800 to $114,900 Maryland $54,900 to $114,900 Massachusetts $54,900 to $122,400 Minnesota $54,900 to $114,900 New York/New Jersey $50,800 to $133,000 Washington $58,400 to $122,400 Senioriry level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Business Consulting and Services Referrals increase your chances of interviewing at Accenture by 2x Apply and alerts
Sign in to set job alerts for “Account Manager” roles. Atlanta, GA $135,000 - $150,000 Atlanta, GA $145,000 - $145,000 Atlanta, GA $120,000.00 - $180,000.00 Enterprise Account Manager - Automotive Dealership Groups, Atlanta, GA $160,000.00 - $200,000.00 Other example roles and salary ranges may appear in the listing. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. The Customer Success Account Manager is responsible for managing and nurturing existing accounts through a scalable, centralized support model. This role balances customer service and order management with a self-starter mindset, ensuring customer satisfaction, the north star of the program, while driving account retention and incremental revenue. The Customer Success Account Manager handles day-to-day account needs, resolves issues quickly, and identifies opportunities to upsell and cross-sell. The role is ideal for individuals who bring customer service, logistics, or food service knowledge and are eager to apply those skills in a customer-facing sales capacity. Responsibilities
Customer Contact & Account Management: Serve as the primary point of contact for 100 assigned accounts. Manage customer outreach, prioritize needs, maintain strong relationships, troubleshoot and resolve issues related to orders, deliveries, credits, or substitutions, and conduct business reviews to uncover growth opportunities. Order Management & Support: Enter and track customer orders in coordination with routing; resolve order execution issues such as shortages, stock-outs, or mis-picks; review and process substitution requests, credit submissions, and sample requests; maintain and update order guides and product tools in MOXe. Sales Growth & Strategy: Identify and qualify new business opportunities within existing accounts; assess customer fit, pricing strategy, and market trends to optimize margins; cross-sell and upsell product offerings; support forecasting, business planning, and achievement of sales targets. Communication & Collaboration: Respond to customer inquiries via phone, email, and text; track issues and updates in internal systems (SOUS, PRISM, etc.); partner with Territory Managers, Replenishment, and other support teams to ensure service excellence. Qualifications
Basic Qualifications Required: Minimum of 2 years’ experience in food management, restaurant operations, food logistics or food distribution Minimum of 1 year’s experience of account management Preferred: Experience in sales, customer care, or account management within food service, logistics, or distribution Familiarity with order management systems (e.g., CRM, SFDC) or similar tools Strong customer service mindset with proven ability to resolve issues quickly Ability to analyze customer data and identify growth opportunities Excellent communication and relationship-building skills Strong problem-solving ability with flexibility to adapt to dynamic account needs with attention to detail Detail-oriented with ability to manage multiple tasks and priorities This is a full-time in-office position 5 days a week in our Atlanta, GA office. Compensation at Accenture varies depending on a wide array of factors, which may include location, role, skill set, and experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $54,900 to $133,000 Cleveland $50,800 to $106,400 Colorado $54,900 to $114,900 District of Columbia $58,400 to $122,400 Illinois $50,800 to $114,900 Maryland $54,900 to $114,900 Massachusetts $54,900 to $122,400 Minnesota $54,900 to $114,900 New York/New Jersey $50,800 to $133,000 Washington $58,400 to $122,400 Senioriry level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Business Consulting and Services Referrals increase your chances of interviewing at Accenture by 2x Apply and alerts
Sign in to set job alerts for “Account Manager” roles. Atlanta, GA $135,000 - $150,000 Atlanta, GA $145,000 - $145,000 Atlanta, GA $120,000.00 - $180,000.00 Enterprise Account Manager - Automotive Dealership Groups, Atlanta, GA $160,000.00 - $200,000.00 Other example roles and salary ranges may appear in the listing. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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