Receptionist Job at Jetro Restaurant Depot in Chicopee

Overview

Position Title: Receptionist
Department: Store Administration
Supervisor: Branch Manager
FLSA: Non-exempt

Provides general office support with a variety of clerical activities. The receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, and additional clerical duties.

Responsibilities

• Answers the telephone and directs the caller to the appropriate associate. Transfers a caller to an associate\'s voice mailbox when the associate is unavailable.
• Greets and directs visitors.
• Confirms membership, issues temporary membership cards, and occasionally processes new memberships on computer.
• Takes and retrieves messages for various personnel.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Receives, sorts and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Receives returned merchandise and contacts department head for proper processing.
• May assist with other related clerical duties such as photocopying, faxing, filing and collating.

Other Responsibilities

• Performs other work-related duties as required and assigned.

Qualifications

• High School Diploma or GED, OR any appropriate combination of education and experience.
• Ability to communicate effectively.
• Commitment to company values and strong customer orientation.

Work Environment

• Ambient is room temperature with typical office equipment as found in a standard office environment.

Location: Enfield, CT