NYU Langone Health
Billing Coordinator I - Manhattan *Dental experience preferred*
NYU Langone Health, New York, New York, us, 10261
Billing Coordinator I - Manhattan
Billing Coordinator I - Manhattan (Dental experience preferred) NYU Langone Health is seeking a Billing Coordinator I to coordinate coding review, claim submission, charge reconciliation and follow-up on claims denied for coding-related reasons for various specialties and providers. The role may involve providing coding, financial and operational reports, and feedback to providers to improve documentation to maximize revenue and reduce denials. The position also involves training practices on local and national coding and reimbursement policies including payer coding guidelines, and working with patients and guarantors to clarify financial responsibilities as needed. Responsibilities
Monitor reports and assigned workqueues, ensuring coding, charge submission and accounts receivable follow-up on a timely basis. Perform charge reconciliation to validate all revenue is captured. Review unbilled charge reports and follow up with physicians and/or practice management for unbilled services. Identify coding or documentation issues and suggest improvements to physicians. Escalate issues as needed to practice and FGP Leadership. Work with front-end staff to ensure patient insurance information and benefits are verified accurately and timely. Act as a resource to front end practice staff to identify gaps in financial clearance processes. Review and respond to practice, physician, and patient inquiries following CBO guidelines, payer rules, compliance regulations and related rules. Serve as resource to physicians, staff, and management regarding local and national coding and reimbursement policies. Collaborate with the corporate Revenue Integrity Analysts to understand CPT and ICD-10 guidelines, payer policy and procedure manuals, updates, and CMS publications to ensure practices are compliant with current policies and procedures. Train physicians, other staff, and management as needed. Adhere to general practice and FGP guidelines on compliance issues and patient confidentiality. Meet CBO quality and productivity targets. May act as a financial counselor to patients who require assistance understanding their benefits and financial options. Act as the patient advocate with the patient and/or family members and liaison with the insurance companies to assist in obtaining insurance information. Take initiative to teach and share new information and provide constructive feedback. Communicate delays and workqueue issues to management daily. Staff who possess coding certification at the time of hire or who obtain coding certification while employed by NYU must maintain active status of certification. Patient Experience and Access
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off). Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate. Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity to improve patient experience and patient access with appropriate leadership (e.g., ways to optimize provider schedules, minimize delays, increase employee engagement). Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach to ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications
To qualify you must have a Bachelor's degree or equivalent combination of training and relevant work experience OR High School Diploma and the successful completion of the NYU Langone Health Coding Program. Ability to multi-task and prioritize. Good communication, interpersonal and computer skills. Ability to develop and maintain effective working relationships with staff and patients. Detail oriented with high level of accuracy for reviewing charge batch submissions, preparing and presenting analyses. Stays up to date with industry requirements. Knowledge of medical terminology required. Familiar with standard office equipment. Preferred Qualifications
Certified Coding Specialist Certification (CCS) or Certified Coding Specialist- Physician-based (CCS-P) or Certified Professional Coder (CPC), Certified Outpatient Coding (COC) preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with a comprehensive benefits and wellness package. The benefits package is designed to support employees and their families and includes a holistic wellness program focusing on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. Salary range: $58,500.00 - $74,623.22 annually. Actual salaries depend on factors including experience, specialty, education, and hospital need. The salary range does not include bonuses/incentives or other forms of compensation or benefits. For Pay Transparency notices, view the Pay Transparency Notice link. Seniority level
Not Applicable Employment type
Full-time Job function
Other Industries
Hospitals and Health Care
#J-18808-Ljbffr
Billing Coordinator I - Manhattan (Dental experience preferred) NYU Langone Health is seeking a Billing Coordinator I to coordinate coding review, claim submission, charge reconciliation and follow-up on claims denied for coding-related reasons for various specialties and providers. The role may involve providing coding, financial and operational reports, and feedback to providers to improve documentation to maximize revenue and reduce denials. The position also involves training practices on local and national coding and reimbursement policies including payer coding guidelines, and working with patients and guarantors to clarify financial responsibilities as needed. Responsibilities
Monitor reports and assigned workqueues, ensuring coding, charge submission and accounts receivable follow-up on a timely basis. Perform charge reconciliation to validate all revenue is captured. Review unbilled charge reports and follow up with physicians and/or practice management for unbilled services. Identify coding or documentation issues and suggest improvements to physicians. Escalate issues as needed to practice and FGP Leadership. Work with front-end staff to ensure patient insurance information and benefits are verified accurately and timely. Act as a resource to front end practice staff to identify gaps in financial clearance processes. Review and respond to practice, physician, and patient inquiries following CBO guidelines, payer rules, compliance regulations and related rules. Serve as resource to physicians, staff, and management regarding local and national coding and reimbursement policies. Collaborate with the corporate Revenue Integrity Analysts to understand CPT and ICD-10 guidelines, payer policy and procedure manuals, updates, and CMS publications to ensure practices are compliant with current policies and procedures. Train physicians, other staff, and management as needed. Adhere to general practice and FGP guidelines on compliance issues and patient confidentiality. Meet CBO quality and productivity targets. May act as a financial counselor to patients who require assistance understanding their benefits and financial options. Act as the patient advocate with the patient and/or family members and liaison with the insurance companies to assist in obtaining insurance information. Take initiative to teach and share new information and provide constructive feedback. Communicate delays and workqueue issues to management daily. Staff who possess coding certification at the time of hire or who obtain coding certification while employed by NYU must maintain active status of certification. Patient Experience and Access
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off). Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate. Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity to improve patient experience and patient access with appropriate leadership (e.g., ways to optimize provider schedules, minimize delays, increase employee engagement). Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach to ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications
To qualify you must have a Bachelor's degree or equivalent combination of training and relevant work experience OR High School Diploma and the successful completion of the NYU Langone Health Coding Program. Ability to multi-task and prioritize. Good communication, interpersonal and computer skills. Ability to develop and maintain effective working relationships with staff and patients. Detail oriented with high level of accuracy for reviewing charge batch submissions, preparing and presenting analyses. Stays up to date with industry requirements. Knowledge of medical terminology required. Familiar with standard office equipment. Preferred Qualifications
Certified Coding Specialist Certification (CCS) or Certified Coding Specialist- Physician-based (CCS-P) or Certified Professional Coder (CPC), Certified Outpatient Coding (COC) preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with a comprehensive benefits and wellness package. The benefits package is designed to support employees and their families and includes a holistic wellness program focusing on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. Salary range: $58,500.00 - $74,623.22 annually. Actual salaries depend on factors including experience, specialty, education, and hospital need. The salary range does not include bonuses/incentives or other forms of compensation or benefits. For Pay Transparency notices, view the Pay Transparency Notice link. Seniority level
Not Applicable Employment type
Full-time Job function
Other Industries
Hospitals and Health Care
#J-18808-Ljbffr