AmTrust Financial Services, Inc.
Overview
The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users. The BSA serves as the conduit between the customer community and the software development team through which requirements flow. They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed. Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems. The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company. The BSA is involved at some level throughout the entire software development life cycle and collaborates with the technology teams to ensure that they have the information they need for successful solution delivery. They serve the agile teams by ongoing and iterative prioritization of the product backlog, ensuring requirements for user stories/features are complete prior to each sprint, and addressing questions the team may have in sprint planning and throughout the sprint. The BSA is responsible for seeing that the tasks are performed properly and verifying customer satisfaction. Responsibilities
Elicit, analyze, validate, specify, verify, and manage real needs of project stakeholders, including customers and end users. Act as the conduit between the customer community and the software development team to ensure requirements flow. Facilitate discussions among business stakeholders to gather, confirm, and prioritize functional requirements. Collaborate with IT to deliver software solutions for new and existing products and services. Participate in the full software development life cycle and support agile practices. Prioritize the product backlog iteratively and ensure user stories/features are complete before each sprint. Address questions from the development team during sprint planning and execution; verify customer satisfaction. Qualifications
Bachelor of Science Degree or equivalent business experience required. 3+ years of experience in design and development of complex business systems, preferably in the Property & Casualty insurance industry. Solid knowledge of core business analysis practices and varying techniques. Proven ability to elicit, prioritize, document, and organize requirements. Ability to document and analyze business and system processes; provide recommendations for business and/or system processes. Effective requirement estimation; experience with full SDLC in an agile environment. Strong communication skills with both business and technical staff, in written and verbal form. Flexible, team-oriented, able to work in a fast-paced environment with ambiguity and changing priorities. Ability to collaborate with project sponsors, governance, and delivery teams; share knowledge and train others. Ability to multi-task and work independently on medium to large projects; demonstrated timely delivery. Proficient in Word and Excel; experience in Commercial Property & Casualty insurance is required. What We Offer
AmTrust Financial Services offers a competitive compensation package and opportunities for career advancement. Benefits include Medical & Dental Plans, Life Insurance (including eligible spouses and children), Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off. AmTrust strives to create a diverse and inclusive culture. We value diverse backgrounds, skills, and perspectives as a business imperative.
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The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users. The BSA serves as the conduit between the customer community and the software development team through which requirements flow. They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed. Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems. The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company. The BSA is involved at some level throughout the entire software development life cycle and collaborates with the technology teams to ensure that they have the information they need for successful solution delivery. They serve the agile teams by ongoing and iterative prioritization of the product backlog, ensuring requirements for user stories/features are complete prior to each sprint, and addressing questions the team may have in sprint planning and throughout the sprint. The BSA is responsible for seeing that the tasks are performed properly and verifying customer satisfaction. Responsibilities
Elicit, analyze, validate, specify, verify, and manage real needs of project stakeholders, including customers and end users. Act as the conduit between the customer community and the software development team to ensure requirements flow. Facilitate discussions among business stakeholders to gather, confirm, and prioritize functional requirements. Collaborate with IT to deliver software solutions for new and existing products and services. Participate in the full software development life cycle and support agile practices. Prioritize the product backlog iteratively and ensure user stories/features are complete before each sprint. Address questions from the development team during sprint planning and execution; verify customer satisfaction. Qualifications
Bachelor of Science Degree or equivalent business experience required. 3+ years of experience in design and development of complex business systems, preferably in the Property & Casualty insurance industry. Solid knowledge of core business analysis practices and varying techniques. Proven ability to elicit, prioritize, document, and organize requirements. Ability to document and analyze business and system processes; provide recommendations for business and/or system processes. Effective requirement estimation; experience with full SDLC in an agile environment. Strong communication skills with both business and technical staff, in written and verbal form. Flexible, team-oriented, able to work in a fast-paced environment with ambiguity and changing priorities. Ability to collaborate with project sponsors, governance, and delivery teams; share knowledge and train others. Ability to multi-task and work independently on medium to large projects; demonstrated timely delivery. Proficient in Word and Excel; experience in Commercial Property & Casualty insurance is required. What We Offer
AmTrust Financial Services offers a competitive compensation package and opportunities for career advancement. Benefits include Medical & Dental Plans, Life Insurance (including eligible spouses and children), Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off. AmTrust strives to create a diverse and inclusive culture. We value diverse backgrounds, skills, and perspectives as a business imperative.
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