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UNIVERSITY CARE CENTER

Concierge

UNIVERSITY CARE CENTER, San Diego, California, United States, 92189

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Concierge

role at

UNIVERSITY CARE CENTER .

Provide general administrative and clerical support. Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor. Answer telephone calls and take messages or forward calls. Check visitors in and direct or escort them to specific destinations; inform other employees of visitors\' arrivals and cancellations. Maintain visitor sign in log. Handle incoming and outgoing mail. Schedule appointments and maintain meeting room bookings. Maintain and tidy the reception area. Perform other duties as assigned. Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. This position has no supervisor responsibilities.

Responsibilities

Provide general administrative and clerical support

Greet and welcome patients, clients, and visitors with a friendly demeanor

Answer telephone calls, take messages, or forward calls

Check visitors in and direct or escort them; inform staff of arrivals and cancellations

Maintain visitor sign-in log

Handle incoming and outgoing mail

Schedule appointments and maintain meeting room bookings

Maintain and tidy the reception area

Perform other duties as assigned

Maintain confidentiality of resident care information including protected health information

Report known or suspected incidents of unauthorized disclosure

Qualification Education and/or Experience

Must possess, as a minimum, a high school diploma or GED

Previous administrative or receptionist experience preferred

Skills and Abilities

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees

Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations

Reasoning Ability: Ability to solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Certificates, Licenses, Registrations To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. Regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office equipment including copier/scanner/fax, telephone, and calculator.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level is typically low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information Note: Nothing in this job specification restricts management\'s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above and may be subject to change at any time due to reasonable accommodation or other reasons.

Senioriy level

Entry level

Employment type

Full-time

Job function

Other

Industries

Human Resources Services

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Note: The following example roles are provided for job seekers and may not reflect current openings: Guest Service Agent - Embassy Suites by Hilton San Diego La Jolla; Front Desk Agent (FT) - The Little Italy Hotel by Marriott San Diego; Office Assistant/Receptionist/Cashier $16-$18 based on experience; Guest Services Representative (Part-Time).

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