Onboarding and Setup Lead Manager Volunteer

Please note: you must reside in the US to volunteer in this role! Additionally, please only expect a reply if we are interested in moving forward with your application! Thank you. Oversee and guide the work of the Onboarding & Setup Lead Coordinator to ensure new volunteers have a smooth, welcoming, and well-supported start. You’ll manage the onboarding process, improve procedures, and make sure every new recruit feels ready and connected from day one. Key Duties/Responsibilities: Supervise and support the Onboarding & Setup Lead Coordinator in daily tasks Ensure onboarding processes and schedules are organized, efficient, and up to date Monitor volunteer onboarding progress and address any gaps or issues Review and improve orientation materials, welcome emails, and setup guides Serve as a point of contact for escalated questions or technical issues Provide coaching and feedback to coordinators to maintain high onboarding standards Track completion of onboarding metrics and report on volunteer readiness Minimum Required Skills/Competencies: Resume Strong leadership and team management skills Excellent organization and project management Friendly, clear, and patient communicator Tech-savvy with tools like Google Drive, Google Meet, Google Chat and email systems Assign tools to volunteers Detail-oriented and reliable with follow-through Comfortable providing coaching and constructive feedback Benefits: LinkedIn Endorsement for leadership skills Social Media Volunteer Highlight Public recognition and impact within the organization Recommendation letter upon request Hands-on leadership experience in a mission-driven, volunteer-based nonprofit