UChicago Medicine
Patient Accounts Manager, Full Time - Days
UChicago Medicine, Burr Ridge, Illinois, United States
Overview
Be a part of a world-class academic healthcare system,
Uchicago Medicine
as a
Manager of Patient Accounts
in the
Revenue Cycle Department.
This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. Essential Job Functions
Supervise, assign, and direct the activities of all personnel in one or more of the following areas: Billing, Collections, IDPA Billing, Cash Applications, Patient Inquiry, and Medicare Determine work flow, employee instructions and adherence to policy and procedures of the Hospitals, the department and any governing agencies (including but not limited to Board of Health, JCAHO, Illinois Department of Public Aid, Medicare) as they relate to general hospital information; remain current on all required policies and procedures for the Hospitals and for the major insurance carriers as they relate to billing and collection of patient accounts; remain knowledgeable on all bargaining unit contracts covering staff in the department Evaluate annually the performance of the supervisory personnel of the above areas and clerical staff as per bargaining unit contracts covering staff in the department Participate in the interviewing selection, orientation, and evaluation of employees under the designated areas of responsibility and initiate actions as necessary and according to Hospitals policies and bargaining unit contracts Review, develop, recommend and implement goals and objectives for the department; ensure that area/staff meet goals set for the department; suggest methods to improve productivity/work flows to meet department goals Develop departmental policy, procedure, standards, and operating manuals and assure supervisory and clerical staff implementation; ensure that all employees are informed of current and updated policies and procedures; review and regularly update internal controls for both management and clerical work Remain current and knowledgeable on financial systems and work flows as they affect patient accounts; advise management on problems or changes needed to systems to maximize efficiency or improve patient relations Maintain patient confidentiality as required by Hospitals policy and industry/legal standards Acknowledge and support Hospitals defined goals and approach to patient care; attend regular training sessions and management classes to improve patient and customer communications Collect and collate statistical data and graphs for required management reports relating to task performance and productivity Investigate complaints and suggestions regarding patient account processing, and initiate a follow up with the customer complaint area Assist in the intra and interdepartmental quality assurance program; make recommendation to address any problems/concerns identified; help to develop appropriate educational and training programs to address the problems/concerns in conjunction with the departmental training team Required Qualifications
High school diploma required Three to five (3-5) years prior supervisory/management experience in a patient accounts department Management skills of planning, organizing, managing, controlling, and staffing; ability to adjust readily to change The ability to get things performed through, with, and by people; dependable, reliable and able to maintain good interpersonal relationships Strong communication skills required; ability to impart knowledge of procedures and techniques; ability to educate and train new and existing personnel Experience in dealing with employees covered by bargaining unit contracts preferred CRT and/or PC experience required Preferred Qualifications
Associate or bachelor’s degree preferred; or an experiential equivalency Project Management and Excell skills are strongly preferred Job Details
Job type: Full-Time (1.0FTE) Shift: Days Department/Unit: Revenue Cycle Managment - Burr Ridge Work Location: Flexible Local Remote- Burr Ridge, IL CBA Code: Non-Union Why Join Us
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion. UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .
#J-18808-Ljbffr
Be a part of a world-class academic healthcare system,
Uchicago Medicine
as a
Manager of Patient Accounts
in the
Revenue Cycle Department.
This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. Essential Job Functions
Supervise, assign, and direct the activities of all personnel in one or more of the following areas: Billing, Collections, IDPA Billing, Cash Applications, Patient Inquiry, and Medicare Determine work flow, employee instructions and adherence to policy and procedures of the Hospitals, the department and any governing agencies (including but not limited to Board of Health, JCAHO, Illinois Department of Public Aid, Medicare) as they relate to general hospital information; remain current on all required policies and procedures for the Hospitals and for the major insurance carriers as they relate to billing and collection of patient accounts; remain knowledgeable on all bargaining unit contracts covering staff in the department Evaluate annually the performance of the supervisory personnel of the above areas and clerical staff as per bargaining unit contracts covering staff in the department Participate in the interviewing selection, orientation, and evaluation of employees under the designated areas of responsibility and initiate actions as necessary and according to Hospitals policies and bargaining unit contracts Review, develop, recommend and implement goals and objectives for the department; ensure that area/staff meet goals set for the department; suggest methods to improve productivity/work flows to meet department goals Develop departmental policy, procedure, standards, and operating manuals and assure supervisory and clerical staff implementation; ensure that all employees are informed of current and updated policies and procedures; review and regularly update internal controls for both management and clerical work Remain current and knowledgeable on financial systems and work flows as they affect patient accounts; advise management on problems or changes needed to systems to maximize efficiency or improve patient relations Maintain patient confidentiality as required by Hospitals policy and industry/legal standards Acknowledge and support Hospitals defined goals and approach to patient care; attend regular training sessions and management classes to improve patient and customer communications Collect and collate statistical data and graphs for required management reports relating to task performance and productivity Investigate complaints and suggestions regarding patient account processing, and initiate a follow up with the customer complaint area Assist in the intra and interdepartmental quality assurance program; make recommendation to address any problems/concerns identified; help to develop appropriate educational and training programs to address the problems/concerns in conjunction with the departmental training team Required Qualifications
High school diploma required Three to five (3-5) years prior supervisory/management experience in a patient accounts department Management skills of planning, organizing, managing, controlling, and staffing; ability to adjust readily to change The ability to get things performed through, with, and by people; dependable, reliable and able to maintain good interpersonal relationships Strong communication skills required; ability to impart knowledge of procedures and techniques; ability to educate and train new and existing personnel Experience in dealing with employees covered by bargaining unit contracts preferred CRT and/or PC experience required Preferred Qualifications
Associate or bachelor’s degree preferred; or an experiential equivalency Project Management and Excell skills are strongly preferred Job Details
Job type: Full-Time (1.0FTE) Shift: Days Department/Unit: Revenue Cycle Managment - Burr Ridge Work Location: Flexible Local Remote- Burr Ridge, IL CBA Code: Non-Union Why Join Us
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion. UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .
#J-18808-Ljbffr