St. Bernards Healthcare is hiring: FIVE RIVERS MEDICAL CENTER - FINANCIAL COUNSE

Overview

Join to apply for the FIVE RIVERS MEDICAL CENTER - FINANCIAL COUNSELOR - BUSINESS OFFICE role at St. Bernards Healthcare.

Location: Pocahontas, AR

Responsibilities

• Call patients to assist with Medicaid applications and enrollment.
• Work closely with the Department of Human Services (DHS) to gather required documentation.
• Assist patients with charity care applications and provide guidance through the financial assistance process.
• Visit Emergency Department (ED) and inpatient rooms to speak with uninsured patients.
• Discuss Medicaid options and, if ineligible, establish payment plans prior to patient discharge.
• Review the previous day’s census to identify self-pay patients.
• Verify existing Medicaid coverage or pending applications.
• Contact patients as needed to initiate or complete the Medicaid enrollment process.
• Call patients prior to scheduled procedures (particularly GI and Pain Management) to review financial responsibility.
• Set up payment plans and ensure required pre-payments are made in advance of services.

Qualifications

• High school diploma or GED required; associate’s or bachelor’s degree preferred.
• Prior experience in medical billing, Medicaid enrollment, or financial counseling strongly preferred.
• Strong understanding of Medicaid and charity care programs.
• Exceptional communication and interpersonal skills, with the ability to speak empathetically with patients from diverse backgrounds.
• Comfortable working in a fast-paced, high-volume environment.
• Ability to manage and prioritize multiple tasks efficiently.
• Detail-oriented with strong organizational skills.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Hospitals and Health Care

We’re removing boilerplate and ensuring the description focuses on the role and requirements.