Receptionist Job at JENKINS HYUNDAI OF JACKSONVILLE in Jacksonville

Overview

The Receptionist is responsible for receiving customers with a friendly greeting and warm smile. The Receptionist's role is to provide a pleasant and welcoming first impression for our valued clientele. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points of contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs telephone switchboard and call routing tasks and administrative duties.

Qualifications

The ideal Dealership Receptionist candidate has a working knowledge of the automotive industry, strong administrative and organizational skills, previous telephone switchboard experience, and exceptional interpersonal skills. Working hours: Monday-Friday 4 pm-9 pm. Part-time only available.

Responsibilities

• Manages inbound switch board telephonic inquiries and routes calls accordingly
• Meets and greets all clientele in a warm, sincere, and helpful manner (Take out service)
• Routes customers to the appropriate department or point-of-contact within the dealership
• Coordinates questions and issues with appropriate department personnel
• Assists with problem resolution as required
• Provides administrative back-up to various dealership departments as needed
• Handles multiple tasks concurrently with frequent interruptions
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

Physical Demands

• Sitting: Remaining in the seated position
• Stand: Remaining on one’s feet in an upright position at a workstation without moving about
• Walking: Moving about on foot
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) 10-25 lbs.
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
• Pushing: Exerting force upon an object so that the object moves away from the force
• Pulling: Exerting force upon an object so that the object moves toward the force
• Stooping: Bending body downward and forward by bending spine at the waist
• Kneeling: Bending legs at knees to come to rest on knee or knees
• Crouching: Bending body downward and forward by bending legs and spine
• Reaching: Extending hand(s) and arm(s) in any direction
• Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands
• Fingering: Picking, pinching, or otherwise working primarily with fingers
• Feeling: Perceiving attributes of objects by touching with skin, particularly fingertips
• Talking: Expressing or exchanging ideas by means of the spoken word
• Hearing: Perceiving sounds by ear
• Near Vision: Clarity of vision at 20 inches or less
• Visual Accommodation: Adjustment of the lens of the eye to bring an object into sharp focus
• Color Vision: Ability to identify and distinguish colors
• Field of Vision: Observing an area that can be seen up and down or to right or left

Environmental Conditions

• Moving mechanical parts
• Non-Climate controlled conditions
• Wet and/or humid conditions
• High, exposed places
• Noise
• Vibration

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.