Property Ambassador/ Janitor Job at POAH Communities in Cincinnati

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. Our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive.

Property Ambassador (Janitor)

The Property Ambassador performs basic janitorial tasks to maintain the cleanliness of common areas and grounds at his/her assigned property(ies) to levels consistent with POAH Communities company standards.

About The Role

The Property Ambassador will be responsible for:

• Dispose of litter in common areas and on property grounds
• Keep hallways and stairways clean, including sweeping, mopping, disposing of cobwebs or bugs, and cleaning surfaces such as light fixtures, windows and door handles
• Maintain grounds through trash management and landscaping
• Report all safety issues, graffiti, resident issues or needed repairs to property management in a timely manner
• Maintain cleanliness of buildings and grounds in such a manner that they will score at least 85 points on a REAC inspection and secure a rating of at least “Satisfactory” with HUD and other housing agency inspections
• Assist with the turning of vacant units within three business days
• Move trash receptacles to and from the trash pick-up area on appropriate days
• Respond to resident, guest, and vendor inquiries and escalate as appropriate
• Respond to work orders in a timely manner, resolving all issues and closing work orders within 24 hours of submission
• Prepare for/respond to weather phenomena such as hurricanes, tornadoes, flooding, snow, ice, etc.; support snow removal to include shoveling, sanding, etc.
• Ensure vendors follow all company policies while on site
• Assist with community event set up and tear down
• Work with local neighborhood groups to build POAHC brand
• Complete other related tasks as assigned

About You

Requirements:

• Ability to speak and understand basic English
• Basic computer proficiency
• Availability to work on-call shifts and periodic flexible hours and/or overtime as required
• Availability to work nights and weekends
• Experience with Yardi software is preferred
• Periodic travel by car or airplane may be required

Benefits At Poah Communities

POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

POAH Communities is an equal opportunity employer and values workforce diversity.