Client Relations Director- Indianapolis, IN Job at Centria Autism in Indianapoli

Overview

Client Relations Director- Indianapolis, IN role at Centria Autism. The Client Relations Director is responsible for growing the Centria Autism and Life Skills Autism Academy (LSAA) centers to full capacity.

Responsibilities

• Build a broad referral base to champion the centers’ growth.
• Call and visit potential referring providers including, but not limited to:
• Pediatricians
• Neurologists
• Licensed Psychologists
• Case Managers
• Speech Therapists
• Occupational Therapists
• Hospital Systems
• Schools/Daycares
• Increase local awareness of Centria and LSAA service offerings.
• Research and attend events in the area (conferences, 5ks, information events, etc.).
• Join influencer groups to advertise the centers’ offerings.
• Host Autism Activity Days, movie events, etc.
• Talk to employer benefit managers to become a preferred provider.

Interdepartmental Collaboration

• Work with marketing to create and disperse company promotional materials.
• Work with payor relations to increase payor direct referrals.
• Work with Clinical Directors to engage them in marketing efforts and understand selling points of their centers.

Brand and Site Promotion

• Ensure Centria Autism and LSAA locations are appropriately promoting the company brand.
• Visit locations to evaluate aesthetics including cleanliness, organization, and general appeal.

Other Duties

• Other duties as needed.

Qualifications

Education
Bachelor’s degree or equivalent experience

Work Experience
2+ years of sales and/or ABA experience

Equipment and Technology Requirements

• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)

Other Competency Requirements

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively

Knowledge and Skills

• Proficiency in PC software, especially spreadsheet programs
• Strong communication skills, both written and verbal with internal and external stakeholders
• Ability to build rapport with referral sources
• Ability to organize, prioritize and handle multiple tasks, adhere to deadlines, and produce work that meets or exceeds team benchmarks
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes
• Excellent interpersonal and listening skills
• Experience analyzing and summarizing data clearly and concisely
• Demonstrated strong work ethic with attention to detail, accuracy, and quality
• Established track record of generating new business

Working Conditions

• This is a remote position that requires daily travel to visit referral sources, centers, host events, etc.
• Some extended travel to markets outside of the local market may be required.

Physical Demands

Must be able to drive for long periods of time and sit or stand for extended periods of time to present to providers and host events.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.