Senior Manager, Contract Process Excellence

* 8+ years of relevant experience in the biotech or pharmaceutical industry, along with a Bachelor's degree (BS or BA) in a related field.* Experience operationalizing complex contract designs within systems of record (e.g., Model N), GPO membership management, contract operations, or Market Access within the pharmaceutical or healthcare industry preferred.* In-depth understanding of pharmaceutical order processes and customer service best practices.* Knowledge of Government (340B/FSS) and Commercial programs, as well as applicable regulations, ensuring compliance with government and commercial pricing programs that impact contract management and claims processing.* Proficiency with Model N, SAP, and Member Centric or similar systems used for customer management.* Demonstrated ability to lead cross-functional initiatives, including system implementation, data profiling, and process optimization* Proven ability to resolve complex or escalated issues effectively.* Ability to identify, analyze, and provide solutions for business opportunities or challenges.* Excellent communication skills (verbal, written, and interpersonal), with a strong focus on time management, follow-through, and issue resolution.* Critical thinking and strong analytical skills required.* Ability to manage multiple priorities in a fast-paced, deadline-driven environment. #J-18808-Ljbffr