Uber
About The Role
We are looking for an outstanding individual to join our Delivery Commercial Operations team as the Senior Sales Operations Analyst for Direct. The ideal candidate is passionate about designing and building creative solutions to our most complex problems. The Senior Sales Operations Analyst partners closely with the Head of Delivery Commercial Operations – Direct to assist in driving business rhythm, predictability in reporting, business planning, quota setting, segmentation, book of business design, local Go‑To‑Market strategies and more.
What You’ll Do
Own quantitative analysis of the performance of regional commercial teams
Deliver actionable insights across commercial KPIs, including acquisition, onboarding, expansion, churn, and efficiency metrics
Translate business challenges into scalable analytics frameworks and empower business leaders with data to drive decisions
Manage the development of continuously evolving forecast models using cutting edge methodologies
Lead special project workstreams across the spectrum of sales operations functional areas
Provide thought partnership and input into the range of sales operations spanning sales planning, territory design, target operating model, commercial incentives, pipeline reporting and management dashboards
Support the weekly, monthly, quarterly and annual business cadences
Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
Support the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business
Ensure data integrity and adherence to governance standards in collaboration with the Governance and Compliance teams
Basic Qualifications
4+ years of experience in an analytical role with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
Advanced proficiency in SQL and Microsoft Excel, Google Sheets, PowerPoint (or Google Slides)
Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
Experience in multiple organizational functions including reporting and analytics, sales forecasting, quota setting, segmentation, operations, etc.
Preferred Qualifications
1+ years of experience in Sales Operations, Revenue Operations, Sales Strategy, GTM strategy or similar functions supporting a complex enterprise
4+ years of experience in Sales Strategy, Sales Planning, or GTM Operations function with 100 AMs or AEs
Experience with CRM tools such as Salesforce (e.g., automating data pulls from Salesforce into excel/reporting)
Strong collaboration and stakeholder management skills – building deep, trust‑based relationships with business and cross‑functional partners
Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
Demonstrated ability to define, refine and implement sales processes, procedures and policies
Excellent presentation and communication skills
MBA or higher degree in economics, math, business or similar discipline
Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture
Ability to operate successfully in a lean, fast‑paced organization and scale quickly
Highly organized multi‑tasker, able to operate with a great degree of independence in ambiguous situations
Experience working in a high‑growth B2B company
Compensation and Benefits For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
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What You’ll Do
Own quantitative analysis of the performance of regional commercial teams
Deliver actionable insights across commercial KPIs, including acquisition, onboarding, expansion, churn, and efficiency metrics
Translate business challenges into scalable analytics frameworks and empower business leaders with data to drive decisions
Manage the development of continuously evolving forecast models using cutting edge methodologies
Lead special project workstreams across the spectrum of sales operations functional areas
Provide thought partnership and input into the range of sales operations spanning sales planning, territory design, target operating model, commercial incentives, pipeline reporting and management dashboards
Support the weekly, monthly, quarterly and annual business cadences
Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
Support the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business
Ensure data integrity and adherence to governance standards in collaboration with the Governance and Compliance teams
Basic Qualifications
4+ years of experience in an analytical role with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
Advanced proficiency in SQL and Microsoft Excel, Google Sheets, PowerPoint (or Google Slides)
Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
Experience in multiple organizational functions including reporting and analytics, sales forecasting, quota setting, segmentation, operations, etc.
Preferred Qualifications
1+ years of experience in Sales Operations, Revenue Operations, Sales Strategy, GTM strategy or similar functions supporting a complex enterprise
4+ years of experience in Sales Strategy, Sales Planning, or GTM Operations function with 100 AMs or AEs
Experience with CRM tools such as Salesforce (e.g., automating data pulls from Salesforce into excel/reporting)
Strong collaboration and stakeholder management skills – building deep, trust‑based relationships with business and cross‑functional partners
Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
Demonstrated ability to define, refine and implement sales processes, procedures and policies
Excellent presentation and communication skills
MBA or higher degree in economics, math, business or similar discipline
Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture
Ability to operate successfully in a lean, fast‑paced organization and scale quickly
Highly organized multi‑tasker, able to operate with a great degree of independence in ambiguous situations
Experience working in a high‑growth B2B company
Compensation and Benefits For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
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