HEI Hotels & Resorts
2 days ago Be among the first 25 applicants
About Us Welcome to the reimagined Moran Hotel, a AAA Four Diamond luxury destination in West Houston. Our commitment to excellence and genuine hospitality creates extraordinary experiences for discerning business travelers, leisure aficionados, and members of the vibrant Houston community. Nestled in the pulsating heart of West Houston’s one‑square‑mile CYTYCENTRE, the Moran offers a haven of refined elegance amid the bustling cityscape. Our comprehensive array of amenities—accommodations, dining, and personalized service—ensures that every guest’s needs are met with unparalleled sophistication and grace. Indulge in the quintessential Houston experience at The Moran Hotel, where luxury knows no bounds and hospitality reigns supreme.
Overview The Executive Meeting Manager brings organizational and detail skills to identify and implement profitable execution of all groups. The manager ensures that each group meets or exceeds revenue expectations based on contracts and contributes positively to a high‑performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication, and team participation.
Essential Duties And Responsibilities
An understanding of both monthly forecasting and the annual budget process.
Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
Optimize room rental charges.
Consistently participate in the re‑booking of repeat business by having a track record of long‑term client relationships.
Actively participate in industry related organizations (NACE, MPI).
Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
Comfortable with hotel site inspections and client presentations.
Excellent creative skills to provide innovative set‑ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action.
Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
Excellent knowledge of computers, specifically Delphi, Word, and Excel.
Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
Ability to work with outside vendors to ensure client satisfaction for all events/groups.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job‑related duties as assigned.
Qualifications And Skills
Prior experience in the field of hospitality with specific experience in catering sales is essential.
1+ year within the Hospitality Industry required.
Must have experience at a similar size and quality hotel.
Must possess computer skills, including use of Microsoft Word, Excel, and Delphi.
Knowledge of sales skills, revenue management, training, and motivation of peers.
Knowledge of hotel features, benefits, and competing hotels within the market.
Ability to execute appropriate action plans.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long‑range planning.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
Compensation Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits HEI Hotels and Resorts offers a comprehensive benefit program that supports your physical, mental, and financial wellness. Medical and Dental through Anthem Blue Cross Blue Shield, Vision with EyeMed, pet insurance via ASPCA, broad Supplemental, Spousal and Child Life insurance, Short and Long‑Term Disability plans, 401(k) with matching, and hotel room discount programs. Additional benefits include vacation, sick, and holiday programs. Eligibility varies by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. Applications are evaluated without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
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About Us Welcome to the reimagined Moran Hotel, a AAA Four Diamond luxury destination in West Houston. Our commitment to excellence and genuine hospitality creates extraordinary experiences for discerning business travelers, leisure aficionados, and members of the vibrant Houston community. Nestled in the pulsating heart of West Houston’s one‑square‑mile CYTYCENTRE, the Moran offers a haven of refined elegance amid the bustling cityscape. Our comprehensive array of amenities—accommodations, dining, and personalized service—ensures that every guest’s needs are met with unparalleled sophistication and grace. Indulge in the quintessential Houston experience at The Moran Hotel, where luxury knows no bounds and hospitality reigns supreme.
Overview The Executive Meeting Manager brings organizational and detail skills to identify and implement profitable execution of all groups. The manager ensures that each group meets or exceeds revenue expectations based on contracts and contributes positively to a high‑performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication, and team participation.
Essential Duties And Responsibilities
An understanding of both monthly forecasting and the annual budget process.
Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
Optimize room rental charges.
Consistently participate in the re‑booking of repeat business by having a track record of long‑term client relationships.
Actively participate in industry related organizations (NACE, MPI).
Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
Comfortable with hotel site inspections and client presentations.
Excellent creative skills to provide innovative set‑ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action.
Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
Excellent knowledge of computers, specifically Delphi, Word, and Excel.
Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
Ability to work with outside vendors to ensure client satisfaction for all events/groups.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job‑related duties as assigned.
Qualifications And Skills
Prior experience in the field of hospitality with specific experience in catering sales is essential.
1+ year within the Hospitality Industry required.
Must have experience at a similar size and quality hotel.
Must possess computer skills, including use of Microsoft Word, Excel, and Delphi.
Knowledge of sales skills, revenue management, training, and motivation of peers.
Knowledge of hotel features, benefits, and competing hotels within the market.
Ability to execute appropriate action plans.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long‑range planning.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
Compensation Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits HEI Hotels and Resorts offers a comprehensive benefit program that supports your physical, mental, and financial wellness. Medical and Dental through Anthem Blue Cross Blue Shield, Vision with EyeMed, pet insurance via ASPCA, broad Supplemental, Spousal and Child Life insurance, Short and Long‑Term Disability plans, 401(k) with matching, and hotel room discount programs. Additional benefits include vacation, sick, and holiday programs. Eligibility varies by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. Applications are evaluated without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
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