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Caring Senior Service

Agency Director - In-Home Care Agency

Caring Senior Service, Louisville, Kentucky, us, 40201

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Caring Senior Service of Louisville | Agency Director | In-Home Care Agency Full-Time | Hybrid Role | Salary: $48,000-$55,000 (DOE)

Ready to Lead with Purpose? We’re Hiring Now! Are you a dynamic leader with a passion for operations, team-building, and delivering purpose-driven care? Do you thrive in a

start-up environment

where strategic thinking, adaptability, and initiative are critical to success?

Caring Senior Service of Louisville

is seeking an

Agency Director

to lead and grow our new local office. This is a

high-impact leadership opportunity

for someone with both

business acumen

and

hands-on caregiving experience

who is ready to

drive growth, improve lives , and lead a compassionate team.

What You’ll Do: As

Agency Director , you’ll be responsible for overseeing and optimizing all aspects of the local operations—from care coordination to financial performance—while building a strong, client-centered culture. You'll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.

Key Responsibilities:

Strategic Operations & Leadership

Drive operational excellence through planning, audits, system oversight, and process improvements

Inspire and lead a team of office staff and caregivers, promoting accountability and growth

Start-Up Mindset

Identify and act on opportunities to scale the business, streamline workflows, and increase efficiency

Build systems and team culture from the ground up, with a hands-on, entrepreneurial approach

Client & Caregiver Relations

Conduct in-home consultations and safety assessments with compassion and precision

Ensure caregivers are trained, motivated, and delivering exceptional service

Compliance & Risk Management

Ensure ongoing compliance with all state, federal, and local regulations

Maintain all required licenses, accreditations, and documentation

Financial & Business Oversight

Manage billing, payroll, and collections

Monitor budgets and margins to ensure sustainable growth and profitability

Marketing & Community Engagement

Act as the local face of the agency—developing referral relationships, representing the brand, and driving local outreach

What We’re Looking For:

Leadership Experience :

Minimum of 5+ years in leadership/management, in healthcare, senior care, or service operations

Demonstrated ability to lead and develop high-performing teams

Hands-On Senior Care Background :

Direct experience providing care to seniors is a strong plus (you know what quality care looks like firsthand)

Skills & Attributes :

Self-starter with

strong problem-solving ,

communication , and

decision-making

skills

Organized, adaptable, and results-oriented

A leader who leads by example—with empathy, integrity, and a drive for excellence

Physical Requirements :

Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed

On-call duties required, including occasional nights and weekends

Compensation & BenefitsSalary:

Salary: $48,000-$55,000 annually (DOE)

Performance-Based Bonus Structure

Paid Time Off (PTO)

Mileage Reimbursement: For traveling to and from clients homes.

Why Join Caring Senior Service? At

Caring Senior Service , you don’t just manage operations—you create meaningful impact. We are a

mission-driven organization

focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will:

Lead with purpose —directly improving the lives of seniors and their families

Shape the future

of our brand new Louisville

location, with the autonomy to build and grow

Be part of a trusted national brand

with 30+ years of excellence in senior care

Enjoy a

collaborative, supportive culture

that values innovation and leadership

This is more than a job. It’s a chance to lead with heart, grow a business, and be a vital part of something that truly matters.

Apply Today & Join Our Caring Team!

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