Astera Cancer Care
Insurance AR Collector page is loaded## Insurance AR Collectorlocations:
Atlanta, GAtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R-0000016603**Welcome to Piedmont Cancer Institute — where patient care is more than a mission; it's a partnership and our values lead the way.**
For more than 38 years, Piedmont Cancer Institute (PCI) has proudly served the Metro Atlanta community, delivering exceptional cancer care built on a foundation of **Compassion, Innovation, Communication, and Integrity**. Today, our team includes 17 dedicated physicians, 20 skilled Advanced Practice Providers, across 6 locations (and growing) —all united in our commitment to excellence. At PCI, we blend cutting-edge treatments with deep clinical expertise and genuine compassion to offer truly comprehensive care. Our dedication goes beyond medicine—it’s reflected in how we care for our patients, support their families, and collaborate with one another. No matter your position, a career at PCI offers more than a paycheck. It’s a place where purpose meets passion, where connection fuels collaboration, and where your work makes a lasting impact.We're looking for talented individuals who share our passion for making a difference. If you value **Compassion**, embrace **Innovation**, prioritize open **Communication**, and act with **Integrity**, you'll thrive at Piedmont Cancer Institute—where every role plays a part in advancing hope and healing in our community. Here, you'll find purpose in your work.**Job Description:**The Collector is a goal-oriented, revenue-driven, highly accurate and motivated professional. Primary duties include but are not limited to consistently follow up on unpaid claims utilizing monthly aging reports, filing appeals when appropriate to obtain maximum reimbursement, establish and maintain strong relationships with providers, patients, and fellow staff. Secondary duties include but are not limited to data entry of all patient demographic, guarantor, and insurance information.The successful candidate will be flexible and be able to multi-task in a fast-paced, high-volume setting. Prior experience in a Healthcare/Managed Care environment is crucial for success in this role. This position is located at our Revenue Cycle Office in Atlanta and reports to the AR Supervisor.**Primary Job Function:*** Communicate daily with Team Leader/Billing and Collections Supervisor.* Provide excellent customer service in all interactions, such as when working with Patient Account Representative, patients, payors and center staff.* Work each account to its conclusion, including but not limited to reviewing and following up payment denials, contacting insurance carriers for payment resolution, filing appeals, submitting insurance claims to clearing house or individual insurance companies, retracting claims, and processing write offs/adjustments for non-payable charges according to payer contract.* Enter information necessary for insurance claims such as patient, insurance ID, diagnosis, treatment codes, modifiers, and provider information. Ensure claim information is complete and accurate.* Prepare appeal letters to insurance carrier when not in agreement with claim denial. Collect necessary information to accompany appeal.* Check insurance payments for accuracy and compliance with contract discount.* For patients with coverage by more than one insurer, prepare and submit secondary claims upon processing by primary insurer. Respond to inquiries from insurance companies, patients, and providers.* Assist the Patient Accounts Representative team in taking patient phone calls.Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.**Qualifications:*** **High School Diploma or GED required**
- ****Associate degree in Business Administration or related field preferred* **2 years Medical Billing experience required*** **1 year of medical call center, customer service required*** Ability to read, interpret and explain EOB's to patients and why they are responsible for the balance* CPAR – Certified Patient Account Representative preferred* Electronic Medical records experience is required, Centricity is preferred* Hands on knowledge of CPT and ICD codes* Excellent phone, communication, organizational skills, computer skills and mathematical skills* Ability to maintain patient confidentiality* Experience with Microsoft Excel and Word* Ability to represent the Department in a professional manner when interacting with patients, guests, physicians and their staff* Ability to handle service issues professionally* Ability to follow through with customers* Ability to communicate effectively to patients about their financial aspects of their care.* Ability to type proficiently* Ability to function effectively as extension of the Piedmont Cancer Institute* Be flexible and open-minded in thought processes* Maintain focus under pressure* Share relevant information with other employees* Volunteer to assist others when time permits* Ability to understand basic medical terminology* Ability to calculate deductible and co-insurance correctly* Ability to read and understand carrier Explanation of Benefits**HIPAA Requirements:**The Collector will have access to PHI in the course of his/her duties. The Collector uses PHI for all aspects of billing, patient’s accounts and communications with insurance companies. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access to: all information in the practice management system, the full medical record, end of day reports from the practice management system, encounter forms, all communications from insurance companies, all collections information.**Equal Opportunity Employment**PCI is an equal employment opportunity employer and complies with all applicable laws relating to discrimination against qualified applicants or employees in hiring or in any decision affecting job status, pay, or any other terms and conditions of employment based on race, color, creed, religion, national origin, sex, marital status, familial status, disability, sexual orientation, age, or other applicable protected classes.Job Type: Full-timePay: From $26.00 per hourExpected hours: 40 per weekBenefits:* 401(k)* 401(k) matching* Dental insurance* Disability insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Day shift* Monday to FridayApplication Question(s):Ability to Relocate:* Atlanta, GA 30309: Relocate before starting work (Required)Work Location: In person #J-18808-Ljbffr
Atlanta, GAtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R-0000016603**Welcome to Piedmont Cancer Institute — where patient care is more than a mission; it's a partnership and our values lead the way.**
For more than 38 years, Piedmont Cancer Institute (PCI) has proudly served the Metro Atlanta community, delivering exceptional cancer care built on a foundation of **Compassion, Innovation, Communication, and Integrity**. Today, our team includes 17 dedicated physicians, 20 skilled Advanced Practice Providers, across 6 locations (and growing) —all united in our commitment to excellence. At PCI, we blend cutting-edge treatments with deep clinical expertise and genuine compassion to offer truly comprehensive care. Our dedication goes beyond medicine—it’s reflected in how we care for our patients, support their families, and collaborate with one another. No matter your position, a career at PCI offers more than a paycheck. It’s a place where purpose meets passion, where connection fuels collaboration, and where your work makes a lasting impact.We're looking for talented individuals who share our passion for making a difference. If you value **Compassion**, embrace **Innovation**, prioritize open **Communication**, and act with **Integrity**, you'll thrive at Piedmont Cancer Institute—where every role plays a part in advancing hope and healing in our community. Here, you'll find purpose in your work.**Job Description:**The Collector is a goal-oriented, revenue-driven, highly accurate and motivated professional. Primary duties include but are not limited to consistently follow up on unpaid claims utilizing monthly aging reports, filing appeals when appropriate to obtain maximum reimbursement, establish and maintain strong relationships with providers, patients, and fellow staff. Secondary duties include but are not limited to data entry of all patient demographic, guarantor, and insurance information.The successful candidate will be flexible and be able to multi-task in a fast-paced, high-volume setting. Prior experience in a Healthcare/Managed Care environment is crucial for success in this role. This position is located at our Revenue Cycle Office in Atlanta and reports to the AR Supervisor.**Primary Job Function:*** Communicate daily with Team Leader/Billing and Collections Supervisor.* Provide excellent customer service in all interactions, such as when working with Patient Account Representative, patients, payors and center staff.* Work each account to its conclusion, including but not limited to reviewing and following up payment denials, contacting insurance carriers for payment resolution, filing appeals, submitting insurance claims to clearing house or individual insurance companies, retracting claims, and processing write offs/adjustments for non-payable charges according to payer contract.* Enter information necessary for insurance claims such as patient, insurance ID, diagnosis, treatment codes, modifiers, and provider information. Ensure claim information is complete and accurate.* Prepare appeal letters to insurance carrier when not in agreement with claim denial. Collect necessary information to accompany appeal.* Check insurance payments for accuracy and compliance with contract discount.* For patients with coverage by more than one insurer, prepare and submit secondary claims upon processing by primary insurer. Respond to inquiries from insurance companies, patients, and providers.* Assist the Patient Accounts Representative team in taking patient phone calls.Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.**Qualifications:*** **High School Diploma or GED required**
- ****Associate degree in Business Administration or related field preferred* **2 years Medical Billing experience required*** **1 year of medical call center, customer service required*** Ability to read, interpret and explain EOB's to patients and why they are responsible for the balance* CPAR – Certified Patient Account Representative preferred* Electronic Medical records experience is required, Centricity is preferred* Hands on knowledge of CPT and ICD codes* Excellent phone, communication, organizational skills, computer skills and mathematical skills* Ability to maintain patient confidentiality* Experience with Microsoft Excel and Word* Ability to represent the Department in a professional manner when interacting with patients, guests, physicians and their staff* Ability to handle service issues professionally* Ability to follow through with customers* Ability to communicate effectively to patients about their financial aspects of their care.* Ability to type proficiently* Ability to function effectively as extension of the Piedmont Cancer Institute* Be flexible and open-minded in thought processes* Maintain focus under pressure* Share relevant information with other employees* Volunteer to assist others when time permits* Ability to understand basic medical terminology* Ability to calculate deductible and co-insurance correctly* Ability to read and understand carrier Explanation of Benefits**HIPAA Requirements:**The Collector will have access to PHI in the course of his/her duties. The Collector uses PHI for all aspects of billing, patient’s accounts and communications with insurance companies. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access to: all information in the practice management system, the full medical record, end of day reports from the practice management system, encounter forms, all communications from insurance companies, all collections information.**Equal Opportunity Employment**PCI is an equal employment opportunity employer and complies with all applicable laws relating to discrimination against qualified applicants or employees in hiring or in any decision affecting job status, pay, or any other terms and conditions of employment based on race, color, creed, religion, national origin, sex, marital status, familial status, disability, sexual orientation, age, or other applicable protected classes.Job Type: Full-timePay: From $26.00 per hourExpected hours: 40 per weekBenefits:* 401(k)* 401(k) matching* Dental insurance* Disability insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Day shift* Monday to FridayApplication Question(s):Ability to Relocate:* Atlanta, GA 30309: Relocate before starting work (Required)Work Location: In person #J-18808-Ljbffr