Michaels Stores is hiring: Overnight Stocker in Dallas

Job Location

Store - DFW-DALLAS/GREENVILLE, TX

Job Overview

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Key Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery to keep a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
• Interact in a respectful manner; promote the organization’s vision and values and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production.

Preferred Knowledge/Skills/Abilities

Retail and/or customer service experience preferred.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• Public retail store setting; work hours include nights, weekends and early mornings.

Work Environment

• Public retail store setting; some stock rooms may not be climate controlled.
• Some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.

Legal Notice

Michaels is an Equal Opportunity Employer. All Team Members and all customers to create, innovate and be better together.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

Federal FMLA Poster

Federal EPPAC Poster