Metropolitan Transportation Authority (MTA) is hiring: Administrative Assistant

Job Information

Job Title: Administrative Assistant

First date of Posting: 10/14/2025

Last date of filing: Until Filled

Authority: OA

Department: Law

Division/Unit: Law

Reports to: Processing Manager Claims

Work Location: 130 Livingston St, Brooklyn

Hours of Work: 9AM-5PM

Compensation

Administrative Assistant: $63,566 - $80,962 (Represented by TWU; New Hire: $55,272)

Senior Admin. Assistant: $78,677 - $104,555 (Represented by TWU; New Hire: $68,416)

Responsibilities

• Perform a broad range of clerical tasks under general supervision with latitude for independent initiative and judgment.
• Answer inbound telephone inquiries and provide claim forms upon request.
• Perform general administrative tasks including filing, data entry, photocopying, scanning, and organizing documents.
• Compile and update reports on legal documentation to support efficient data entry processes.
• Prepare and update appropriate claim files for the Torts division.
• Execute accurate data entry of claims and large volumes of legal documents, ensuring seamless workflow operations, and work on special projects as assigned by management.

Education and Experience

• A bachelor's degree from an accredited college and two (2) years of satisfactory responsible full‑time paid experience in a government agency, business firm, civic organization, or educational institution, conducting administrative or management studies, or assisting an executive indirectly directing the administration of a large organizational segment, or directing or coordinating the administration of several small organizational segments, or performing any appropriate combination of these duties; OR
• An associate degree from an accredited college or completion of two (2) years of study (60 credits) at an accredited college and four (4) years of satisfactory responsible full‑time paid clerical experience, at least two (2) years of which must have been in an administrative capacity as described in 1 above; OR
• A high school diploma or equivalent and six (6) years of satisfactory responsible full‑time paid clerical experience, at least two (2) years of which must have been in an administrative capacity as described in 1 above; or
• A satisfactory equivalent combination of education and experience. However, all candidates must possess the two (2) years of administrative experience as described above.

Desired Skills

• Ability to handle large volumes of sorted work
• Excellent oral and written communication skills
• Strong interpersonal skills to communicate effectively
• Working knowledge of Microsoft Word
• Ability to type

Other Information

Equal Employment Opportunity: MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Equal Employment Opportunity Statement

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).