Ferguson is hiring: Receptionist in New Hudson

Receptionist

Join our team at Ferguson as a Receptionist. You will serve as the primary gatekeeper for visitors and manage a variety of administrative functions, including mailroom services, office support, and limited project management.

Schedule

Monday through Friday, 8 a.m. – 4:30 p.m. EST (8‑hour day).

Responsibilities

• Serve as the primary gatekeeper for all associates, vendors, delivery personnel, prospective associates, and guests; greet and direct as required.
• Assist in ensuring all building access and enhanced health screening policies are followed.
• Help maintain workplace security by issuing visitor badges and access cards and maintaining the visitor management system.
• Perform routine administrative activities, including answering telephones, taking messages, photocopying, operating office equipment, and maintaining office or breakroom supplies.
• Gather, compile, and verify information and enter it accurately into documents such as reports, presentations, or forms; and/or office systems such as databases or spreadsheets.
• Maintain related equipment and records and prepare purchase orders for necessary supplies.
• Monitor, review, and approve standard expenditures to ensure the activities of the office are conducted within established budgets.
• Communicate with external equipment suppliers to arrange equipment service and repair.
• Coordinate mail and delivery services; receive, sort, and distribute incoming mail and prepare outgoing mail.
• Assist in the coordination of the hiring process and first‑day experience for new associates.
• Assist in the coordination of hospitality and associate recognition events.
• Respond to or redirect routine inquiries from external or internal sources about the organization, its activities, or processes promptly and accurately.
• Maintain a safe, clean, and professional lobby and reception area.
• Participate in relevant associate meetings and communicate any concerns to management.

Qualifications

• Minimum of 1 year of customer service experience.
• Ability to handle 250+ calls per day.
• Strong problem‑solving skills, attention to detail, and self‑motivation.
• Proven track record of taking ownership and driving results; disciplined self‑starter.
• Ability to think on your feet and provide real‑time analysis and realistic solutions.
• Ability to maintain confidential and sensitive information.
• Proven ability to work in a fast‑paced environment.
• Superior time management and organizational skills required.
• Must be able to interact and communicate with individuals at all levels of the organization.
• Adaptable and able to move with changes while maintaining a positive attitude.
• Ability to effectively communicate both verbally and in writing.
• Ability to efficiently operate computers, tablets, and mobile devices.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
• Ability to effectively use postal and shipping/receiving systems.

Pay Range

$15.00 – $20.00 per hour (monthly for salaried roles; hourly for all other roles).

Equal Employment Opportunity

Ferguson is an equal opportunity employer and a government contractor that shall abide by the requirements of 41 CFR 60‑300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60‑741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative

Industries

Wholesale, Wholesale Building Materials, and Construction