Receptionist Job at Midland Credit Management, an Encore Capital Group Company i

Join to apply for the Receptionist role at Midland Credit Management, an Encore Capital Group Company.

Responsibilities

• Welcome on-site visitors and determine nature of business and announce visitors to appropriate personnel.
• Monitor visitor access and issue visitor badges, as required.
• Receive incoming subpoenas and alert appropriate personnel of their arrival.
• Maintain accurate visitor calendar(s) and keep daily log(s) of all badges issued and/or returned.
• Answer incoming telephone calls, determine nature of calls, and forward to appropriate personnel or take message, routing that to appropriate personnel.
• Retrieve messages from the main Company voicemail and forward to appropriate personnel.
• Support the Legal and Operations teams during daily operations, including scanning, printing and compiling documents with high accuracy.
• Perform basic administrative duties including copying, faxing, data entry, and filing.
• Continuously monitor security cameras and door alarms for suspicious activity and act, when noted.
• Maintain security log.
• Complete daily and weekly audits of security badges and materials.

Qualifications

• Education: High School Diploma required. Associate's in Office Management, Security, Public Relations, or related field preferred.
• Language: English required. Spanish preferred.
• Experience: 1-2 years previous experience as a receptionist or in customer service or related clerical role. Experience with Microsoft Office Suite tools (Word, PowerPoint, Excel). Excellent customer service and communication skills.
• Security: Monitoring badge access, site cameras, and security log experience.

Benefits

• Competitive salary and monthly incentives or annual bonus.
• Career progression with paid training and development programs, including MCM Academy.
• Recognition awards and formal company-wide awards and prizes like all-inclusive vacations.
• Tuition assistance for degree or coursework related to your current role or role you are striving for.
• Comprehensive healthcare plans, fitness membership reimbursements, weight watchers, wellness rewards program.
• Volunteer opportunities with up to eight hours of paid volunteer time, volunteer grants and matching donations up to US$2,500 per employee annually.
• Retirement savings plan.
• New family support with paid leave, new parent flex time, child care options.
• Team building events and holiday celebrations.
• Paid and floating holidays and generous paid-time-off.

About Us

Midland Credit Management is an Encore Capital Group company that helps consumers restore financial health and provide economic freedom. We are committed to building a positive workplace culture and a best-in-class employee experience. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com.