Unit Secretary Job at Corewell Health in Royal Oak

Job Summary

The Unit Secretary coordinates the non-clinical aspects of patient care by managing communication and clerical tasks essential to the functioning of the unit.

Essential Functions

• Performs unit clerical functions.
• Acts as a receptionist.
• Acts as an intradepartmental and interdepartmental liaison.
• Orders and stocks office supplies, coordinates repair of office & unit equipment.
• Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of job performance.
• Reinforces hospital service recovery program and identifies customer service recovery opportunities.
• Must at all times demonstrate courteous behavior, give clear directions, maintain high standards of personal appearance, introduce self by name and function, treat all customers with dignity, provide comfort, provide clear and adequate information, respond promptly to requests for service, maintain confidentiality, and be ambassadors of Corewell Health.
• Conveys information completely and timely.
• Effectively interacts with others.
• Delivers excellent customer service by exhibiting the Corewell Health Standards.

Qualifications

Required

• High School Diploma or equivalent.
• CRT-Basic Life Support (BLS) - AHA American Heart Association Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross.

Preferred

• Specialized Unit Secretary/Health Unit Coordinator training.
• 1 year of relevant experience in clerical and/or customer service experience.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement – to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak

Department Name

Emergency Center - Royal Oak

Employment Type

Full time

Shift

Night

Weekly Scheduled Hours

36

Hours of Work

6:00 p.m. to 6:00 a.m.

Days Worked

Monday to Friday

Weekend Frequency

Every fourth weekend

Corewell Health EEO Statement

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.