Front Desk Agent | Philadelphia Ridley Park Springhill Suites Job at Shaner Hote

Front Desk Agent | Philadelphia Ridley Park Springhill Suites

Join to apply for the Front Desk Agent role at Shaner Hotels

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Resolve discrepancies on the room status report with Housekeeping.
• Other duties as assigned.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co‑workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies. Our portfolio includes over 65 properties with more than 7,500 rooms worldwide. We partner with independent locations and provide services for investors, hotel owners and brands.

Shaner Hotels is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.