unitQ
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AI Software Engineer
role at
unitQ
About UnitQ At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels. Backed by leading investors such as Zendesk, Accel, and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.
About The Opportunity We’re looking for an AI Software Engineer to lead features that use AI and conventional methods to intelligently analyze user feedback. You will work closely with fellow engineers and stakeholders to design, build, and monitor robust systems for data ingestion, cleaning, and processing. If you’re passionate about writing clean, testable Python code and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.
Role Responsibilities
Develop and maintain AI-driven features and services
Design and implement scalable data structures and pipelines
Build and own end-to-end Retrieval-Augmented Generation (RAG) pipelines
Collaborate closely with cross-functional teams to enhance platform capabilities
About You
Strong familiarity with Large Language Models (LLMs) and their practical applications
5+ years of software engineering experience; Python proficiency strongly preferred
Demonstrated enthusiasm for applying AI solutions to complex, real-world problems
Practical experience with data modeling and proficiency in SQL
Hands‑on experience building and managing large‑scale data pipelines (10M+ records/day)
Proven track record of releasing and maintaining production code at scale
Bachelor’s or Master’s degree in a technical discipline, or equivalent experience
Self‑driven with the ability to independently manage tasks and projects
Nice to have
Experience with AI frameworks (e.g., LangGraph, LangChain, or similar)
Experience deploying containerized services using Docker and cloud platforms (AWS or GCP)
Interest in analyzing user engagement data and driving insights
Experience developing dashboards and data visualizations
Benefits
Flexible/unlimited vacation
Comprehensive medical, dental, and vision
401(k) plan
Life insurance and FSA plans
Stock options
Equinox gym membership or wellness stipend
At unitQ, we believe that a diverse and inclusive team is key to building a great product. We celebrate the different cultures, perspectives, and experiences reflected across our team and will continue to build a diverse team as we grow.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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AI Software Engineer
role at
unitQ
About UnitQ At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels. Backed by leading investors such as Zendesk, Accel, and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.
About The Opportunity We’re looking for an AI Software Engineer to lead features that use AI and conventional methods to intelligently analyze user feedback. You will work closely with fellow engineers and stakeholders to design, build, and monitor robust systems for data ingestion, cleaning, and processing. If you’re passionate about writing clean, testable Python code and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.
Role Responsibilities
Develop and maintain AI-driven features and services
Design and implement scalable data structures and pipelines
Build and own end-to-end Retrieval-Augmented Generation (RAG) pipelines
Collaborate closely with cross-functional teams to enhance platform capabilities
About You
Strong familiarity with Large Language Models (LLMs) and their practical applications
5+ years of software engineering experience; Python proficiency strongly preferred
Demonstrated enthusiasm for applying AI solutions to complex, real-world problems
Practical experience with data modeling and proficiency in SQL
Hands‑on experience building and managing large‑scale data pipelines (10M+ records/day)
Proven track record of releasing and maintaining production code at scale
Bachelor’s or Master’s degree in a technical discipline, or equivalent experience
Self‑driven with the ability to independently manage tasks and projects
Nice to have
Experience with AI frameworks (e.g., LangGraph, LangChain, or similar)
Experience deploying containerized services using Docker and cloud platforms (AWS or GCP)
Interest in analyzing user engagement data and driving insights
Experience developing dashboards and data visualizations
Benefits
Flexible/unlimited vacation
Comprehensive medical, dental, and vision
401(k) plan
Life insurance and FSA plans
Stock options
Equinox gym membership or wellness stipend
At unitQ, we believe that a diverse and inclusive team is key to building a great product. We celebrate the different cultures, perspectives, and experiences reflected across our team and will continue to build a diverse team as we grow.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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