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PainPoint Health

Front-Desk Receptionist

PainPoint Health, Shreveport, Louisiana, us, 71150

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Front Desk Receptionist Full-Time | $16.00–$19.00/hour | Monday–Thursday | 7:00 AM–5:30 PM | 4-day work week Location: Shreveport, LA About River Cities Interventional Pain Specialists (RCIPS)

At River Cities Interventional Pain Specialists, we’re committed to restoring function and hope through advanced, minimally invasive pain management techniques. Our board-certified physicians and skilled clinical team use image-guided procedures—like nerve blocks, spinal injections, and implantable devices—customized to each patient’s needs.

With locations in Shreveport, we deliver safe, compassionate care in an integrated clinic and ambulatory surgery center. Patients trust us not only for our results, but for the way we treat them—with kindness, precision, and a dedication to improving their quality of life.

Now, we’re seeking a

Front Desk Receptionist

to join our team in Shreveport, where you’ll help create a welcoming, organized, and patient-centered experience from the moment someone walks through our door.

The Opportunity As the Front Desk Receptionist, you’ll serve as the face of our practice—greeting patients, coordinating front office operations, and ensuring a smooth check-in/check-out experience. You’ll also support our clinical and administrative staff by managing records, preparing documentation, and maintaining compliance with healthcare standards.

What You’ll Do

Greet patients and manage check-in/check-out procedures Register new patients, collect co-pays, and verify insurance Prepare and distribute new patient paperwork and required documentation Create and maintain patient charts, filing records accurately and securely Schedule appointments and answer phones in a courteous, professional manner Ensure all medical records are updated, organized, and HIPAA-compliant Prepare examination rooms and assist with patient flow as needed Provide compassionate service and support to patients and families Maintain a clean and stocked front office environment Support compliance with all clinical and facility guidelines, including HIPAA and OSHA Complete all assigned annual training and continuing education requirements Perform other related administrative duties as assigned

What You’ll Bring

High school diploma or GED (required) Minimum of 2 years in an administrative, front desk, or receptionist role within a medical practice/clinic setting within the past 3 years required. Proficiency with EHR systems required. Excellent verbal and written communication skills Strong interpersonal and customer service abilities Ability to handle sensitive information with professionalism and discretion

You’ll Thrive in This Role If You…

Love helping people feel welcomed, comfortable, and cared for Are organized, detail-oriented, and able to multitask effectively Work well under pressure in a busy clinical environment Have a proactive, team-oriented mindset Want to be part of a mission-driven organization improving lives through care

What We Offer

Health, Dental & Vision Insurance Accident, Life/AD&D coverage Short & Long-Term Disability Insurance Critical Illness & Hospital Indemnity plans Paid Time Off + Company Paid Holidays 401(k) Retirement Plan Bonusly - (employee recognition rewards platform) DailyPay - (access your pay when you need it)

If you're ready to bring your energy, compassion, and organizational skills to a team that’s changing lives every day, we’d love to meet you!

Apply now and take the next step toward a meaningful, patient-focused career at RCIPS. An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.