Dana-Farber Cancer Institute
Communications Specialist, Workforce and Patient/Family
Dana-Farber Cancer Institute, Boston, Massachusetts, us, 02298
Communications Specialist, Workforce & Patient/Family
Join to apply for the
Communications Specialist, Workforce and Patient/Family
role at
Dana‑Farber Cancer Institute
The Workforce and Patient Family Communications Specialist at Future Cancer Hospital plays a vital role in advancing Dana‑Farber Cancer Institute’s mission by crafting and delivering clear, engaging, and inclusive communications for the workforce (75%) and patients and families (25%). Reporting to the Associate Director of Workforce Communications, the Specialist ensures consistent messaging for critical initiatives, including facility relocations and care delivery updates, during the ramp‑up and launch of the Future Cancer Hospital. This position focuses on developing and executing communication strategies, collaborating with diverse stakeholders, and upholding Dana‑Farber’s voice and commitment to equity. By fostering understanding and engagement among patients, staff, and faculty, the Specialist helps ensure a smooth transition. Additionally, this role supports the Communications and Marketing Department’s mission to position Dana‑Farber as the leading cancer provider in the region and globally, as well as a trusted partner and employer of choice.
Key Responsibilities
Workforce Communications Expertise: Skilled in implementing internal communication strategies to keep faculty and staff informed and engaged with organizational goals, milestones, and activities.
Event Coordination and Collaboration: Experienced in organizing and executing internal events, such as open forums, to facilitate direct communication and feedback.
Patient and Family Engagement: Proficient in developing patient‑focused content that enhances engagement and supports organizational initiatives.
Brand and Messaging Consistency: Acts as a brand champion, ensuring all communications reflect the organization’s voice, tone, and style.
Analytics and Continuous Improvement: Experienced in monitoring and evaluating the effectiveness of communication strategies using feedback and analytics.
Industry Awareness and Innovation: Stays informed about industry best practices and emerging trends in healthcare communications.
Social Media and Recruitment Support: Collaborates with content teams to develop social media content that supports recruitment efforts and highlights the impact of organizational initiatives.
Bachelor’s degree required in communications or related field.
3+ years of strong writing, editing, and communications experience, including internal communications.
Experience in health care, academic, or corporate communications preferred.
Experience with digital communication platforms, content management systems, and intranet tools preferred.
Knowledge, Skills, and Abilities
Exceptional writing, editing, and proofreading skills with an eye for detail.
Proven project management skills and ability to handle multiple projects.
Strategic and creative thinking with a proactive approach to problem‑solving.
Excellent interpersonal skills and ability to collaborate across departments.
Proficiency with content management systems and analytics tools.
Deep understanding of inclusion and equity principles.
Confidentiality and discretion when handling sensitive information.
Pay Transparency Statement: The hiring range is $72,600 - $80,100. At Dana‑Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.
Dana‑Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Marketing, Public Relations, and Writing/Editing
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Communications Specialist, Workforce and Patient/Family
role at
Dana‑Farber Cancer Institute
The Workforce and Patient Family Communications Specialist at Future Cancer Hospital plays a vital role in advancing Dana‑Farber Cancer Institute’s mission by crafting and delivering clear, engaging, and inclusive communications for the workforce (75%) and patients and families (25%). Reporting to the Associate Director of Workforce Communications, the Specialist ensures consistent messaging for critical initiatives, including facility relocations and care delivery updates, during the ramp‑up and launch of the Future Cancer Hospital. This position focuses on developing and executing communication strategies, collaborating with diverse stakeholders, and upholding Dana‑Farber’s voice and commitment to equity. By fostering understanding and engagement among patients, staff, and faculty, the Specialist helps ensure a smooth transition. Additionally, this role supports the Communications and Marketing Department’s mission to position Dana‑Farber as the leading cancer provider in the region and globally, as well as a trusted partner and employer of choice.
Key Responsibilities
Workforce Communications Expertise: Skilled in implementing internal communication strategies to keep faculty and staff informed and engaged with organizational goals, milestones, and activities.
Event Coordination and Collaboration: Experienced in organizing and executing internal events, such as open forums, to facilitate direct communication and feedback.
Patient and Family Engagement: Proficient in developing patient‑focused content that enhances engagement and supports organizational initiatives.
Brand and Messaging Consistency: Acts as a brand champion, ensuring all communications reflect the organization’s voice, tone, and style.
Analytics and Continuous Improvement: Experienced in monitoring and evaluating the effectiveness of communication strategies using feedback and analytics.
Industry Awareness and Innovation: Stays informed about industry best practices and emerging trends in healthcare communications.
Social Media and Recruitment Support: Collaborates with content teams to develop social media content that supports recruitment efforts and highlights the impact of organizational initiatives.
Bachelor’s degree required in communications or related field.
3+ years of strong writing, editing, and communications experience, including internal communications.
Experience in health care, academic, or corporate communications preferred.
Experience with digital communication platforms, content management systems, and intranet tools preferred.
Knowledge, Skills, and Abilities
Exceptional writing, editing, and proofreading skills with an eye for detail.
Proven project management skills and ability to handle multiple projects.
Strategic and creative thinking with a proactive approach to problem‑solving.
Excellent interpersonal skills and ability to collaborate across departments.
Proficiency with content management systems and analytics tools.
Deep understanding of inclusion and equity principles.
Confidentiality and discretion when handling sensitive information.
Pay Transparency Statement: The hiring range is $72,600 - $80,100. At Dana‑Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.
Dana‑Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Marketing, Public Relations, and Writing/Editing
#J-18808-Ljbffr