Johns Hopkins University
Academic Advising Manager (Peabody Academic Affairs)
Johns Hopkins University, Baltimore, Maryland, United States, 21276
We are seeking an
Academic Advising Manager
who will support the academic advising function for the assigned area. This position will liaise with assigned academic departments and oversee focused operational tasks. It will also manage and direct a team of Academic Advising professionals. The role is responsible for advising a small caseload of students to assist them with academic planning, course registration, academic strategies, selecting majors and minors, and developing post‑graduation plans to enhance the undergraduate student experience.
Specific Duties & Responsibilities Leadership & Collaboration (50%)
Supervises, recruits, hires, trains, and evaluates a team of academic advisors.
Manages significant advising functions such as transfer evaluation, assessment, and academic standing.
Coordinates liaison systems with assigned academic departments to share information, troubleshoot student issues, and develop collaborative co‑curricular programming.
Works closely with campus partners (registrar’s office, athletics, international services, student life, residential life) to collaborate on shared tasks and develop co‑curricular programming.
Serves as a part of the academic advising leadership team.
Responsible for implementing the advising mission and student learning goals to enhance the undergraduate experience.
Creates and maintains an inclusive working environment, free from discrimination and harassment, in line with community agreements.
Participates on campus‑wide committees as assigned.
Academic Advising (50%)
Advise a dedicated caseload of advisees.
Help students navigate their academic experience through proactive planning, problem solving, and connection to academic resources.
Work holistically with students to meet personal and academic goals and address personal, social, financial, and academic challenges.
Assist undergraduate students with course registration, major/minor selection, and post‑graduation planning.
Assist graduate students with course registration and navigation (e.g., sequencing classes, following plan of study).
Track student progress by running reports, analyzing data, and communicating with students about registration, grades, and graduation.
View and manage early warning flags by providing outreach to students and communicating with faculty.
Troubleshoot registration problems and refer students to support services.
Advise undergraduates on academic opportunities, requirements, policies, and procedures.
Provide early interventions for at‑risk students as identified by faculty.
Meet with students on academic probation to facilitate self‑assessment and success planning.
Monitor students’ academic progress and advise them of standing.
Communicate the process and deadlines for graduation processing.
Maintain accurate academic records through degree audit software and SIS, documenting student meetings and notes.
Perform other related duties as requested.
Minimum Qualifications
Master’s Degree.
Seven years of academic advising or related experience.
Additional education may substitute for required experience; additional related experience may substitute for required education beyond a high school diploma, as permitted by the equivalency formula.
Preferred Qualifications
Exceptional interpersonal skills.
Proven ability to cultivate trust and credibility with colleagues and build positive relationships.
Track record of establishing strategic relationships to strengthen program and service delivery.
Passion for working with highly talented, socially and culturally diverse student populations.
Ability to exercise appropriate judgment when dealing with sensitive issues.
Excellent teamwork with students, faculty, and staff at all levels.
Demonstrated capacity to work with diverse backgrounds and foster sensitivity to diversity and an inclusive campus culture.
Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law EEO is the Law: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information If you require special assistance or accommodation during any part of the pre‑employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, visit https://accessibility.jhu.edu/.
Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
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Academic Advising Manager
who will support the academic advising function for the assigned area. This position will liaise with assigned academic departments and oversee focused operational tasks. It will also manage and direct a team of Academic Advising professionals. The role is responsible for advising a small caseload of students to assist them with academic planning, course registration, academic strategies, selecting majors and minors, and developing post‑graduation plans to enhance the undergraduate student experience.
Specific Duties & Responsibilities Leadership & Collaboration (50%)
Supervises, recruits, hires, trains, and evaluates a team of academic advisors.
Manages significant advising functions such as transfer evaluation, assessment, and academic standing.
Coordinates liaison systems with assigned academic departments to share information, troubleshoot student issues, and develop collaborative co‑curricular programming.
Works closely with campus partners (registrar’s office, athletics, international services, student life, residential life) to collaborate on shared tasks and develop co‑curricular programming.
Serves as a part of the academic advising leadership team.
Responsible for implementing the advising mission and student learning goals to enhance the undergraduate experience.
Creates and maintains an inclusive working environment, free from discrimination and harassment, in line with community agreements.
Participates on campus‑wide committees as assigned.
Academic Advising (50%)
Advise a dedicated caseload of advisees.
Help students navigate their academic experience through proactive planning, problem solving, and connection to academic resources.
Work holistically with students to meet personal and academic goals and address personal, social, financial, and academic challenges.
Assist undergraduate students with course registration, major/minor selection, and post‑graduation planning.
Assist graduate students with course registration and navigation (e.g., sequencing classes, following plan of study).
Track student progress by running reports, analyzing data, and communicating with students about registration, grades, and graduation.
View and manage early warning flags by providing outreach to students and communicating with faculty.
Troubleshoot registration problems and refer students to support services.
Advise undergraduates on academic opportunities, requirements, policies, and procedures.
Provide early interventions for at‑risk students as identified by faculty.
Meet with students on academic probation to facilitate self‑assessment and success planning.
Monitor students’ academic progress and advise them of standing.
Communicate the process and deadlines for graduation processing.
Maintain accurate academic records through degree audit software and SIS, documenting student meetings and notes.
Perform other related duties as requested.
Minimum Qualifications
Master’s Degree.
Seven years of academic advising or related experience.
Additional education may substitute for required experience; additional related experience may substitute for required education beyond a high school diploma, as permitted by the equivalency formula.
Preferred Qualifications
Exceptional interpersonal skills.
Proven ability to cultivate trust and credibility with colleagues and build positive relationships.
Track record of establishing strategic relationships to strengthen program and service delivery.
Passion for working with highly talented, socially and culturally diverse student populations.
Ability to exercise appropriate judgment when dealing with sensitive issues.
Excellent teamwork with students, faculty, and staff at all levels.
Demonstrated capacity to work with diverse backgrounds and foster sensitivity to diversity and an inclusive campus culture.
Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law EEO is the Law: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information If you require special assistance or accommodation during any part of the pre‑employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, visit https://accessibility.jhu.edu/.
Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
#J-18808-Ljbffr