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Bond Vet

PT Care Coordinator - Captiol Hill

Bond Vet, Washington, District of Columbia, us, 20022

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Bond Vet is on a mission to strengthen the human‑animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology built in‑house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

The Opportunity Bond Vet is building the next generation of veterinary clinics from the ground up – and we’re looking for a compassionate Care Coordinator to join our team.

As a Care Coordinator you will be the first and last touchpoint for our patients, using hospitality and tact to ensure clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full‑time (40 hrs/week) position with a rotating schedule of four 10‑hr shifts per week.

Responsibilities

Greet pet parents and their four‑legged friends and ensure a smooth check‑in and check‑out experience

Manage the schedule of daily appointments and walk‑ins

Take and make calls and communicate via email to other vet practices and clients as necessary

Keep common areas clean and well‑stocked

Provide a high level of hospitality for pet parents, answer questions, and provide information and education as needed

Perform other duties as assigned by team leaders

Qualifications

At least 1 year of experience in customer service, hospitality, or client‑facing receptionist positions

Experience in the veterinary industry preferred

Excellent written and verbal communication skills

High attention to detail and ability to multitask with accuracy and efficiency

High comfort level typing and utilizing multiple computer systems

Prior experience in veterinary practices or animal care is a plus

Benefits

Competitive pay $16‑$20/hr based on experience

Opportunities for tuition assistance for staff pursuing LVT/CVT with education partners

Team‑based profit sharing

Strong team culture

Discount on in‑clinic services for pets

Flexible scheduling models with releases at least a month in advance

Paid parental leave

Commuter benefits

401(k) contribution with partial employer match

Medical, dental, and vision plan options and access to mental health support programs

A culture focused on learning, development, career pathing, mentorship, empowerment, and trust

Join Our Team We believe veterinary professionals deserve a career they love, not just a job. At Bond Vet, we offer work‑life flexibility, competitive pay, and the chance to shape your own path. With industry‑leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered, and are obsessed with pets.

How to Apply Submit your application through Bond Vet’s website. By applying, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including scheduling, offers, reference checks, background checks, and general communication throughout the process.

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