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Hilton Worldwide, Inc.

Communications Agent (Part Time) - Waldorf Astoria Las Vegas

Hilton Worldwide, Inc., Las Vegas, Nevada, us, 89105

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Job Description

Communications Agent (Part Time) - Waldorf Astoria Las Vegas

Work Locations

Waldorf Astoria Las Vegas 3752 S Las Vegas Blvd Las Vegas 89158

Job Number

HOT0C0Y7

What will I be doing?

Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner

Provide information and demonstrate knowledge of all hotel facilities and services

Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations

Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling

Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

What are we looking for?

Hospitality – We're passionate about delivering exceptional guest experiences.

Integrity – We do the right thing, all the time.

Leadership – We're leaders in our industry and in our communities.

Teamwork – We're team players in everything we do.

Ownership – We're the owners of our actions and decisions.

Now – We operate with a sense of urgency and discipline.

Key attributes we look for

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Guest Services, Operations, and Front Office

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