LVMH Group
Senior Retail Operations & Analytics Executive, PCD TR SEA/HKMO (1 year contract
LVMH Group, Kansas City, Missouri, United States, 64101
Senior Retail Operations & Analytics Executive, PCD TR SEA/HKMO (1 year contract)
Since 1947, the men and women of Parfums Christian Dior have embodied the founding “couturier-perfumer's” unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.
By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.
To go further, with Dior.
Job Description
YOUR MISSION _________
This position will be responsible for driving the retail excellence and delivery of key analytical tool projects for the SEA and Hong Kong Macau team. Reports to the Travel Retail Regional Director, SEA & Hong Kong Macau, this position will also be responsible in working closely with the Area Managers and their respective teams and in charge of coordination & arrangement related to retail operations, preparing sales reports and analysis and support in Beauty Consultant (BC) management & inventory management to support the development and growth in sales, market share & brand equity in Parfums Christian Dior (PCD) Travel Retail (TR) team.
Job responsibilities Job Responsibilities
To oversee the sales data consolidation for business reporting and analysis
Oversee the cost management thru regular communication and coordination with SEA/HKMO team and Finance. Ensure that we instil a cost awareness culture through dynamic management amongst stakeholders.
Involved in budgeting process, sales & cost targets planning with Area Manager & Sales Director
Design and develop data visualization of dashboards and reports for management and various departments using key metrics to facilitate business decision making
Maintain high level of data governance to the dashboard and reports for all end-user
Maintain dashboards and reports to ensure accuracy, timeliness, and consistency in reporting (POWER BI, SALESFORCE, QLIK)
Analyze data for Incentive & Sales target setting effectively for different markets by using Retail Performance KPIs, operational knowledge and statistical practices from data source
Acts as project manager for key retail operation initiatives via digital tools and collaborates with the team in ensuring rollout effectiveness.
Runs analysis to monitor the results from the implementation of new initiatives and provide recommendations to improve its effectiveness and efficiency
Oversees the development and implementation of IPOS for boutiques in Macau & Salesforce for new doors. Ensure effective and clear communication and coordination between Office, Stores & PCIS team.
Finetune and adapt our locally created digital operational tools (GWP / OOS Tracker / Training dashboard) to the changing business needs
Prepare insights and analysis from data collection for Retail team to define action plans for the business
Work hand in hand with retail team by using strong understanding and analysis of the reports and qualitative floor feedback to identify and define action plans for the business
Compute & coordinate incentive payouts for specific SEA/HKMO markets. Measure ROI of incentive schemes to improve its effectiveness.
Spearhead the success of executing IPOS/Salesforce across key SEA/HKMO markets – a retail analytic tool that deepens our understanding of our customers, enhance sales conversion and enables retail teams to deliver retail KPIs. Serve as a key conduit by effectively communicating and coordinating between Office, Stores and IT team to achieve our mission of elevating our retail team’s capabilities thru retail data analytics.
Operation & Processes
Seek improvement in data and business processes to improve efficiency and productivity within the team and the organization
Daily cost tracking and coordination through regular communication within the team, ensuring cost-to-date is in line with Finance’s data
Create and maintain all project and processes documentation for referencing
Active monitoring and management of SOH reports provided, identify key potential and anomalies to the team
Management of GWP and trade tools for POS and events
Executing and coordinating full order cycle of gift, testers & POSM through last mile delivery
Administrative & Operational Responsibilities
Assist in managing the daily operational needs (such as saleables, GWPs, testers, POSM & trade tools orders) for all stores
Provide administrative, logistics support to retail team and stores
As well as any other administrative responsibilities for Director / Area Managers
Profile Qualifications
WHO YOU ARE _________
Experience in reporting, data analytics and coordination work across multiple stakeholders is a plus
Good foundation in Microsoft Excel, PowerPoint, Power BI or any analytics software due to high frequency usage in the role
Strong multi-tasking skill; Operational savvy, strong communication and project management skill
Enjoys numbers, data analysis, report writing and improving workflow processes
Independent, highly motivated fast learner with positive attitude and good communication skills
Enjoy teamwork, maintain good relationship with office and field team members
Work with a forward thinking and highly motivated team
Ability to improve business intelligence capabilities and optimize operating effectiveness
Comfortable with local field visit of Airport and Duty-Free Store for store setup
Able to oversee office administrative matters and provide logistical support to the team
Job Requirements _________
Degree in Data Science, Data Analytics, Business Analytics, or equivalent exposure to any Analytical experiences
Min 3 years of experience in similar capacity
Knowledge & familiarity in Luxury Beauty will be advantageous
Independent, motivated individual with problem-solving attitude and team player
Strong organizational skills and able to communicate effectively across all levels within the organization
Able to multi-task and take on concurrent projects
Enjoys numbers, data analysis, report writing and improving workflow processes
Attention to detail as reporting figures must be precise
Good with Microsoft Office Suites and proficiency in computing skills such as Excel (Formula, Pivot Table, Power Pivot, Power Query, Data Management), PowerPoint for presentation and Power BI for Data presentation
Basic understanding of Python and R Script is a bonus
Additional information Additional Information
WHAT CAN WE OFFER? _________
A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.
#J-18808-Ljbffr
By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.
To go further, with Dior.
Job Description
YOUR MISSION _________
This position will be responsible for driving the retail excellence and delivery of key analytical tool projects for the SEA and Hong Kong Macau team. Reports to the Travel Retail Regional Director, SEA & Hong Kong Macau, this position will also be responsible in working closely with the Area Managers and their respective teams and in charge of coordination & arrangement related to retail operations, preparing sales reports and analysis and support in Beauty Consultant (BC) management & inventory management to support the development and growth in sales, market share & brand equity in Parfums Christian Dior (PCD) Travel Retail (TR) team.
Job responsibilities Job Responsibilities
To oversee the sales data consolidation for business reporting and analysis
Oversee the cost management thru regular communication and coordination with SEA/HKMO team and Finance. Ensure that we instil a cost awareness culture through dynamic management amongst stakeholders.
Involved in budgeting process, sales & cost targets planning with Area Manager & Sales Director
Design and develop data visualization of dashboards and reports for management and various departments using key metrics to facilitate business decision making
Maintain high level of data governance to the dashboard and reports for all end-user
Maintain dashboards and reports to ensure accuracy, timeliness, and consistency in reporting (POWER BI, SALESFORCE, QLIK)
Analyze data for Incentive & Sales target setting effectively for different markets by using Retail Performance KPIs, operational knowledge and statistical practices from data source
Acts as project manager for key retail operation initiatives via digital tools and collaborates with the team in ensuring rollout effectiveness.
Runs analysis to monitor the results from the implementation of new initiatives and provide recommendations to improve its effectiveness and efficiency
Oversees the development and implementation of IPOS for boutiques in Macau & Salesforce for new doors. Ensure effective and clear communication and coordination between Office, Stores & PCIS team.
Finetune and adapt our locally created digital operational tools (GWP / OOS Tracker / Training dashboard) to the changing business needs
Prepare insights and analysis from data collection for Retail team to define action plans for the business
Work hand in hand with retail team by using strong understanding and analysis of the reports and qualitative floor feedback to identify and define action plans for the business
Compute & coordinate incentive payouts for specific SEA/HKMO markets. Measure ROI of incentive schemes to improve its effectiveness.
Spearhead the success of executing IPOS/Salesforce across key SEA/HKMO markets – a retail analytic tool that deepens our understanding of our customers, enhance sales conversion and enables retail teams to deliver retail KPIs. Serve as a key conduit by effectively communicating and coordinating between Office, Stores and IT team to achieve our mission of elevating our retail team’s capabilities thru retail data analytics.
Operation & Processes
Seek improvement in data and business processes to improve efficiency and productivity within the team and the organization
Daily cost tracking and coordination through regular communication within the team, ensuring cost-to-date is in line with Finance’s data
Create and maintain all project and processes documentation for referencing
Active monitoring and management of SOH reports provided, identify key potential and anomalies to the team
Management of GWP and trade tools for POS and events
Executing and coordinating full order cycle of gift, testers & POSM through last mile delivery
Administrative & Operational Responsibilities
Assist in managing the daily operational needs (such as saleables, GWPs, testers, POSM & trade tools orders) for all stores
Provide administrative, logistics support to retail team and stores
As well as any other administrative responsibilities for Director / Area Managers
Profile Qualifications
WHO YOU ARE _________
Experience in reporting, data analytics and coordination work across multiple stakeholders is a plus
Good foundation in Microsoft Excel, PowerPoint, Power BI or any analytics software due to high frequency usage in the role
Strong multi-tasking skill; Operational savvy, strong communication and project management skill
Enjoys numbers, data analysis, report writing and improving workflow processes
Independent, highly motivated fast learner with positive attitude and good communication skills
Enjoy teamwork, maintain good relationship with office and field team members
Work with a forward thinking and highly motivated team
Ability to improve business intelligence capabilities and optimize operating effectiveness
Comfortable with local field visit of Airport and Duty-Free Store for store setup
Able to oversee office administrative matters and provide logistical support to the team
Job Requirements _________
Degree in Data Science, Data Analytics, Business Analytics, or equivalent exposure to any Analytical experiences
Min 3 years of experience in similar capacity
Knowledge & familiarity in Luxury Beauty will be advantageous
Independent, motivated individual with problem-solving attitude and team player
Strong organizational skills and able to communicate effectively across all levels within the organization
Able to multi-task and take on concurrent projects
Enjoys numbers, data analysis, report writing and improving workflow processes
Attention to detail as reporting figures must be precise
Good with Microsoft Office Suites and proficiency in computing skills such as Excel (Formula, Pivot Table, Power Pivot, Power Query, Data Management), PowerPoint for presentation and Power BI for Data presentation
Basic understanding of Python and R Script is a bonus
Additional information Additional Information
WHAT CAN WE OFFER? _________
A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.
#J-18808-Ljbffr