WellLife Network
Overview
WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. Position Summary
Maintain facility and resident files, handle telephone contracts and provide direct service to residents. This position may have supervised or unsupervised contact and/or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities. Essential Responsibilities
Maintain all facility records and files, including resident files. This includes typing, filing, and Xeroxing. Transcribe and type all facility correspondence and forms. Answer all telephone calls during scheduled shift. Record all telephone calls and messages in a daily telephone log. Make telephone contact and appointments as directed by supervisor(s). Attend staff meetings and other meetings as directed by supervisor(s). This will require the ability to travel to other sites. Provide crisis intervention to residents as needed. Medication Management and Training - monitor, supervise, and record residents’ self-administration of medication. In the absence of the cook, ensure with client coordinator that lunch preparation, supervision and clean up are completed. Assist in the provision of direct care services to residents, including planning and implementation of treatment goals and training to develop and enhance activities of daily living skills. These include but are not limited to: budgeting, grooming, nutritional planning, use of public transportation/travel training, use of community resources/community integration, shopping/menu planning, housekeeping, socialization skills, physical health maintenance, and assertiveness/self-advocacy training. Monitor residents’ progress. Responsibilities include observing residents, documentation, and related tasks (e.g., reading and writing, lifting, stairs, travel, and use of public transportation). Ability to count/add/subtract and manage money. Must be able to read typed and written correspondence, clinical notes, logs, and orders; able to write and use the telephone. Communicate information with all staff and supervisor(s) verbally and in writing for feedback. Able to lift/carry packages and boxes of supplies; able to assist clients if necessary. Participate in required trainings offered (AMAP, CPR, First Aid) and perform techniques taught as part of the position.
Other Responsibilities
Participate in activities with other staff in their absence or during shortages (e.g., cook, clerical, direct care counselor). Represent the C.R. at meetings and trainings not otherwise specified. Ability to work a flexible schedule as schedules and locations may change. Drive facility vehicle when needed. Maintain confidentiality at all times. Other duties as assigned by supervisor. Qualifications
High school diploma or equivalency preferred. Secretarial experience and experience with the MH population preferred. Experience in direct care preferred. New York State driver’s license required. Benefits and Perks
Medical, vision, and dental insurance; 401(k) matching; flexible spending accounts. Perks include Summer Fridays, gym passes, and life insurance options. Commitment to career advancement with tuition assistance, mentorship, leadership training, and more. WellLife Network is a qualifying employer for Public Service Loan Forgiveness. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Individual and Family Services New York, NY salary range: $62,000.00-$64,350.00(approx.)
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WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. Position Summary
Maintain facility and resident files, handle telephone contracts and provide direct service to residents. This position may have supervised or unsupervised contact and/or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities. Essential Responsibilities
Maintain all facility records and files, including resident files. This includes typing, filing, and Xeroxing. Transcribe and type all facility correspondence and forms. Answer all telephone calls during scheduled shift. Record all telephone calls and messages in a daily telephone log. Make telephone contact and appointments as directed by supervisor(s). Attend staff meetings and other meetings as directed by supervisor(s). This will require the ability to travel to other sites. Provide crisis intervention to residents as needed. Medication Management and Training - monitor, supervise, and record residents’ self-administration of medication. In the absence of the cook, ensure with client coordinator that lunch preparation, supervision and clean up are completed. Assist in the provision of direct care services to residents, including planning and implementation of treatment goals and training to develop and enhance activities of daily living skills. These include but are not limited to: budgeting, grooming, nutritional planning, use of public transportation/travel training, use of community resources/community integration, shopping/menu planning, housekeeping, socialization skills, physical health maintenance, and assertiveness/self-advocacy training. Monitor residents’ progress. Responsibilities include observing residents, documentation, and related tasks (e.g., reading and writing, lifting, stairs, travel, and use of public transportation). Ability to count/add/subtract and manage money. Must be able to read typed and written correspondence, clinical notes, logs, and orders; able to write and use the telephone. Communicate information with all staff and supervisor(s) verbally and in writing for feedback. Able to lift/carry packages and boxes of supplies; able to assist clients if necessary. Participate in required trainings offered (AMAP, CPR, First Aid) and perform techniques taught as part of the position.
Other Responsibilities
Participate in activities with other staff in their absence or during shortages (e.g., cook, clerical, direct care counselor). Represent the C.R. at meetings and trainings not otherwise specified. Ability to work a flexible schedule as schedules and locations may change. Drive facility vehicle when needed. Maintain confidentiality at all times. Other duties as assigned by supervisor. Qualifications
High school diploma or equivalency preferred. Secretarial experience and experience with the MH population preferred. Experience in direct care preferred. New York State driver’s license required. Benefits and Perks
Medical, vision, and dental insurance; 401(k) matching; flexible spending accounts. Perks include Summer Fridays, gym passes, and life insurance options. Commitment to career advancement with tuition assistance, mentorship, leadership training, and more. WellLife Network is a qualifying employer for Public Service Loan Forgiveness. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Individual and Family Services New York, NY salary range: $62,000.00-$64,350.00(approx.)
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