AbbVie
Director HUB Strategy & Service - Lake County, IL
AbbVie
Base pay range:
$156,000.00/yr – $296,500.00/yr
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio.
Job Description The U.S. Patient Services team is an industry‑leading organization that provides unparalleled patient support, resulting in improved brand loyalty and patient satisfaction. The Director of HUB Strategy & Services reports to the Head of Enrollment and Triage Support and develops and leads strategies to optimize access to AbbVie’s products. Collaborating with Access & Reimbursement leadership, Payer, Trade, and Hub teams, the Director oversees initiatives that enhance AbbVie's patient support programs, access strategies, and reimbursement programs.
Major Responsibilities
Lead effective collaboration with internal stakeholders, external partners, and vendors to drive strategic alignment and engagement.
Develop and sustain a high‑performing organization by recruiting, training, coaching, and recognizing team members, while establishing efficient workflows.
Inspire and motivate direct and indirect collaborators around a shared purpose, fostering commitment to business objectives.
Balance long‑term strategic objectives with immediate patient and team deliverables, ensuring sustainable support for AbbVie PSPs.
Lead the development and delivery of comprehensive access and reimbursement strategies in partnership with APS, Market Access, Trade and Hub teams to maximize patient access to products while ensuring financial viability.
Stay informed about changes in healthcare policy, reimbursement regulations, and market trends.
Oversee key, high‑visibility strategic initiatives and drive change management and stakeholder engagement across a diverse, matrixed Patient Services organization.
Partner with APS TBUs, Strat Ops, MABI, BTS, and other leadership teams to establish KPIs for assessing access and reimbursement strategy effectiveness.
Collaborate with and align objectives to internal stakeholders (Marketing, Sales, Medical Affairs, Legal, Quality, OEC, SPDO, BTS, etc.).
Oversee the annual budgeting process and ensure HUB programs operate at or below planned budget levels.
Qualifications
Bachelor’s degree or equivalent; advanced degree preferred.
15+ years of experience in healthcare.
7+ years of supervisory experience.
Strong strategic thinking, project management, and organizational skills.
Proven ability to drive outstanding employee performance and engagement through coaching, motivation, and inspiration.
Vendor management and performance oversight with clear governance and continuous improvement.
Key AbbVie Competencies
Demonstrated ability to coordinate a cross‑functional team to achieve business objectives.
Influence others in organizations who do not have reporting linkages.
Negotiate to achieve win‑win business outcomes.
Manage multiple projects simultaneously and assure completion by due dates.
Communicate complex and technical tasks, both written and orally.
Apply strategic thinking to overall business and develop tactics that best meet strategic initiatives.
Additional Information
The compensation range described is a range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on job grade. Individual compensation will depend on many factors including geographic location.
We offer a comprehensive benefits package including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short‑term incentive programs and long‑term incentive programs.
Note:
No amount of pay is considered wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion until paid and may be modified at the Company’s sole discretion, consistent with applicable law.
AbbVie is an equal‑opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, and serving our community. Equal Opportunity Employer / Veterans / Disabled.
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AbbVie
Base pay range:
$156,000.00/yr – $296,500.00/yr
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio.
Job Description The U.S. Patient Services team is an industry‑leading organization that provides unparalleled patient support, resulting in improved brand loyalty and patient satisfaction. The Director of HUB Strategy & Services reports to the Head of Enrollment and Triage Support and develops and leads strategies to optimize access to AbbVie’s products. Collaborating with Access & Reimbursement leadership, Payer, Trade, and Hub teams, the Director oversees initiatives that enhance AbbVie's patient support programs, access strategies, and reimbursement programs.
Major Responsibilities
Lead effective collaboration with internal stakeholders, external partners, and vendors to drive strategic alignment and engagement.
Develop and sustain a high‑performing organization by recruiting, training, coaching, and recognizing team members, while establishing efficient workflows.
Inspire and motivate direct and indirect collaborators around a shared purpose, fostering commitment to business objectives.
Balance long‑term strategic objectives with immediate patient and team deliverables, ensuring sustainable support for AbbVie PSPs.
Lead the development and delivery of comprehensive access and reimbursement strategies in partnership with APS, Market Access, Trade and Hub teams to maximize patient access to products while ensuring financial viability.
Stay informed about changes in healthcare policy, reimbursement regulations, and market trends.
Oversee key, high‑visibility strategic initiatives and drive change management and stakeholder engagement across a diverse, matrixed Patient Services organization.
Partner with APS TBUs, Strat Ops, MABI, BTS, and other leadership teams to establish KPIs for assessing access and reimbursement strategy effectiveness.
Collaborate with and align objectives to internal stakeholders (Marketing, Sales, Medical Affairs, Legal, Quality, OEC, SPDO, BTS, etc.).
Oversee the annual budgeting process and ensure HUB programs operate at or below planned budget levels.
Qualifications
Bachelor’s degree or equivalent; advanced degree preferred.
15+ years of experience in healthcare.
7+ years of supervisory experience.
Strong strategic thinking, project management, and organizational skills.
Proven ability to drive outstanding employee performance and engagement through coaching, motivation, and inspiration.
Vendor management and performance oversight with clear governance and continuous improvement.
Key AbbVie Competencies
Demonstrated ability to coordinate a cross‑functional team to achieve business objectives.
Influence others in organizations who do not have reporting linkages.
Negotiate to achieve win‑win business outcomes.
Manage multiple projects simultaneously and assure completion by due dates.
Communicate complex and technical tasks, both written and orally.
Apply strategic thinking to overall business and develop tactics that best meet strategic initiatives.
Additional Information
The compensation range described is a range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on job grade. Individual compensation will depend on many factors including geographic location.
We offer a comprehensive benefits package including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short‑term incentive programs and long‑term incentive programs.
Note:
No amount of pay is considered wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion until paid and may be modified at the Company’s sole discretion, consistent with applicable law.
AbbVie is an equal‑opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, and serving our community. Equal Opportunity Employer / Veterans / Disabled.
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