Kimpton Hotels & Restaurants
Director of Sales & Marketing (Full-Time)
Kimpton Hotels & Restaurants, Phoenix, Arizona, United States, 85003
Director of Sales & Marketing (Full-Time)
Join to apply for the
Director of Sales & Marketing (Full-Time)
role at
Kimpton Hotels & Restaurants .
Who We Are We believe heartfelt, human connections make people's lives better. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality and created a boutique hotel standard where people can connect from the heart. Your work here has meaning—you improve the lives of coworkers, guests, owners, communities, and together we make that happen. It all starts with you.
What You'll Do In this role, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton's short- and long-term goals. Direct and lead your team to achieve budgeted top-line revenues, account for the Sales and Marketing budget, act as the hotel ambassador, and work closely with the Director of Revenue Management, Digital Marketing, and Public Relations teams.
Key Responsibilities
Provide coaching, mentoring, and training to the sales team, continually assessing strengths and challenges.
Develop marketing and PR initiatives to support sales strategies and activities.
Establish a sense of urgency with the team to understand and anticipate needs.
Work directly with the Regional Director of Sales + Marketing (RDSM) and General Manager to build a clear and credible vision for the hotel.
Handle specific accounts assigned by the RDSM and assigned market segment based upon experience and depth of contact base.
Recommend sales/pricing strategies, service, and product improvements to stay competitive.
Achieve the group rooms and catering revenue budget for the hotel.
Align with the People & Culture Department (HR) structures and systems to achieve strategic goals and maximize all revenues.
Review shifts in market mix with revenue and operations teams and make deployment/pricing recommendations.
Communicate specific account needs to IHG Corporate Sellers to impact revenues.
Identify key markets and support deployment and travel schedule strategies.
Direct all Public Relations efforts including management of the Public Relations firm and collaboration with the Kimpton Home Office PR team.
Develop revenue/production goals with the RDSM's support and approval.
Work with DORM and Director of Catering on monthly, quarterly, and annual rooms, budgets, and forecasting.
Manage departmental budgets, forecast monthly expenses, and explain variances on P&L.
Pull and analyze relevant data to develop and recommend appropriate actions.
Assist with individual quarterly action plans and quarterly Kimpton Check-Ins for the team.
Maintain accurate and detailed notes/traces of accounts via Opera and Delphi databases.
What You Bring
Bachelor's degree in Hotel Administration or Business preferred.
5 years of sales experience.
Excellent verbal and written communication skills, computer literacy, and working knowledge of Delphi sales software, Microsoft Office Suite, Tableau, etc.
Ability to encourage, lead, and develop a team by example.
Well organized, detail oriented with excellent follow-up and communication skills.
Ability to convert vision into specific and tangible actions.
Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity.
Ability to adapt rapidly to evolving market dynamics and needs.
EEO Statement Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
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Director of Sales & Marketing (Full-Time)
role at
Kimpton Hotels & Restaurants .
Who We Are We believe heartfelt, human connections make people's lives better. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality and created a boutique hotel standard where people can connect from the heart. Your work here has meaning—you improve the lives of coworkers, guests, owners, communities, and together we make that happen. It all starts with you.
What You'll Do In this role, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton's short- and long-term goals. Direct and lead your team to achieve budgeted top-line revenues, account for the Sales and Marketing budget, act as the hotel ambassador, and work closely with the Director of Revenue Management, Digital Marketing, and Public Relations teams.
Key Responsibilities
Provide coaching, mentoring, and training to the sales team, continually assessing strengths and challenges.
Develop marketing and PR initiatives to support sales strategies and activities.
Establish a sense of urgency with the team to understand and anticipate needs.
Work directly with the Regional Director of Sales + Marketing (RDSM) and General Manager to build a clear and credible vision for the hotel.
Handle specific accounts assigned by the RDSM and assigned market segment based upon experience and depth of contact base.
Recommend sales/pricing strategies, service, and product improvements to stay competitive.
Achieve the group rooms and catering revenue budget for the hotel.
Align with the People & Culture Department (HR) structures and systems to achieve strategic goals and maximize all revenues.
Review shifts in market mix with revenue and operations teams and make deployment/pricing recommendations.
Communicate specific account needs to IHG Corporate Sellers to impact revenues.
Identify key markets and support deployment and travel schedule strategies.
Direct all Public Relations efforts including management of the Public Relations firm and collaboration with the Kimpton Home Office PR team.
Develop revenue/production goals with the RDSM's support and approval.
Work with DORM and Director of Catering on monthly, quarterly, and annual rooms, budgets, and forecasting.
Manage departmental budgets, forecast monthly expenses, and explain variances on P&L.
Pull and analyze relevant data to develop and recommend appropriate actions.
Assist with individual quarterly action plans and quarterly Kimpton Check-Ins for the team.
Maintain accurate and detailed notes/traces of accounts via Opera and Delphi databases.
What You Bring
Bachelor's degree in Hotel Administration or Business preferred.
5 years of sales experience.
Excellent verbal and written communication skills, computer literacy, and working knowledge of Delphi sales software, Microsoft Office Suite, Tableau, etc.
Ability to encourage, lead, and develop a team by example.
Well organized, detail oriented with excellent follow-up and communication skills.
Ability to convert vision into specific and tangible actions.
Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity.
Ability to adapt rapidly to evolving market dynamics and needs.
EEO Statement Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
#J-18808-Ljbffr