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Collaboredge Inc

Title/Role:CFSA - Senior Application Project Lead

Collaboredge Inc, Washington, District of Columbia, us, 20022

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Title/Role: CFSA - Senior Application Project Lead

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Collaboredge Inc

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Short Description The Senior Application Project Lead will have a pivotal role within the DC Child and Family Services Agency, bringing their extensive experience to bear on critical projects focused on placement and provider management and service referral management.

Complete Description The Senior Application Project Lead will have a pivotal role within the DC Child and Family Services Agency, bringing their extensive experience to bear on critical projects focused on placement management, provider management, and service referral management. This position demands a seasoned professional with over 12 years of experience in application project leadership, including the design, development, and implementation of key Health & Human Services solutions, ensuring seamless project delivery and stakeholder satisfaction.

Tools: Visio, AzureDevOps (ADO), Dynamics 365, QuickBase, Figma, PowerPoint & other. 4 days onsite.

Responsibilities

Serve as the project lead for the Placement Management and Provider Management workstream, effectively coordinating and scheduling solution modeling sessions.

Refine and prioritize user stories to align with project goals and stakeholder expectations.

Facilitate business approvals for design concepts, ensuring alignment with strategic objectives and user requirements.

Showcase completed work to business users, gathering feedback and iterating on designs to meet operational needs.

Organize and maintain a comprehensive service catalog, categorizing and detailing available services for easy access by social workers and stakeholders.

Set up and manage the service referral workflow, streamlining processes to ensure efficient and timely referrals.

Provide hands‑on development-focused project management for the Service Referral application, integrated with Dynamics 365 to enhance service delivery.

Oversee user management, ensuring secure and appropriate access to the application for all users.

Navigate and manage program processes to handle service referrals seamlessly, improving overall service effectiveness.

Standardize the workflow for onboarding new services, ensuring consistency and quality in service provision.

Demonstrate hands‑on expertise with office productivity tools, enhancing coordination and communication across project teams.

Utilize forms‑based tools to manage project documentation and user interaction forms, ensuring accuracy and compliance.

Employ bug tracking systems to identify, document, and resolve issues swiftly, maintaining application performance and reliability.

Leverage project management tools to track progress, manage timelines, and ensure project milestones are met.

Excellent written and oral English communication and presentation skills.

Education and Professional Qualifications

11+ years’ experience gathering requirements and documenting business processes.

Strong teamwork and interpersonal skills.

Ability to develop effective working relationships with all levels of personnel.

Strong client‑service orientation and focus.

Thorough attention to detail and a strong desire to deliver the highest quality solutions to CFSAs.

Experience across a variety of industries.

Minimum Education/Certification Requirements

Bachelor’s degree in business administration, Information Technology or related field or equivalent experience.

Background Check

Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. National background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.

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