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Intuit

Tax Associate - Local

Intuit, Baltimore, Maryland, United States, 21276

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Overview

Intuit is looking for dedicated individuals to serve as TurboTax Live Seasonal Local Service Associates in new TurboTax locations across the United States. As a seasonal associate you will provide full-service tax return preparation, tax advice, calculations, and software/product support while building relationships within local communities. What You’ll Do

Provide hands‑on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations such as personal and business income, deductions optimization, and amendments. Serve as a community ambassador, cultivating a robust customer base for TurboTax by actively engaging with new prospects, nurturing leads, and converting them into long‑term clients through proactive outreach. Represent TurboTax in local communities, hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable. Build lasting relationships by connecting with people, demonstrating empathy, and establishing trust that turns a one‑time transaction into a loyal multi‑year relationship. Deliver a best‑in‑class customer experience, interacting with clients both in‑person and through Intuit’s state‑of‑the‑art video communication tools, helping them overcome tax‑related challenges. What You Get

401(k) Savings Plan with company matching Paid sick time Employee Stock Purchase Plan Insured E&O coverage provided by Intuit Employee Assistance Program Discounts on Intuit products, including a free copy of TurboTax Live Collaboration opportunities with TurboTax’s network of growth‑minded professionals and marketing support Who You Are

Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230. Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location. Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax‑related content and resources for your community in accordance with Intuit’s policies. Bilingual (English/Spanish) communication skills are a plus. Experience in holistic tax advisory services beyond tax filing. Attributes & Skills

Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community. Entrepreneurial and self‑driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Live Seasonal Local Service Associate in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast‑paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements

Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Compensation

Bay Area, California: $23.70 – $28.00 Southern California: $23.70 – $28.00 Colorado: $22.60 – $26.70 Hawaii: $23.70 – $28.00 Illinois: $22.60 – $26.70 Maryland: $22.60 – $26.70 Massachusetts: $23.70 – $28.00 Minnesota: $20.20 – $23.90 New Jersey: $23.70 – $28.00 New York: $23.70 – $28.00 Ohio: $20.20 – $23.90 Vermont: $22.60 – $26.70 Washington: $23.70 – $28.00 Washington, DC: $22.60 – $26.70 Seniority Level

Associate Employment Type

Part‑time Job Function

Accounting/Auditing and Finance Industries

Software Development EEO Statement

Intuit is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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