First Horizon Bank
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Senior Network Operations Engineer
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First Horizon Bank Position not Eligible for sponsorship. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, NC; Raleigh, NC; Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. Responsibilities
Incident and Problem Management: Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. Network Operations & Maintenance: Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. Architectural & Design Input: Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. Technical Expertise:
F5 BIG-IP: Design, configure, and manage F5 BIG-IP platforms, including LTM, GTM, and ASM. Experience with iRules and iApps development is highly desirable. Cisco Route/Switch: Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). HPE Aruba: Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential.
Automation & Scripting: Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. Documentation: Create and maintain comprehensive network documentation, including diagrams, runbooks, and SOPs. Collaboration: Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. On-Call Support: Participate in an on-call rotation to provide 24/7 support for critical network issues. Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. Certifications: Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. Problem-Solving Skills: Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Teamwork: Ability to work independently and as part of a team in a fast-paced, collaborative environment. Benefits
Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match
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Senior Network Operations Engineer
role at
First Horizon Bank Position not Eligible for sponsorship. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, NC; Raleigh, NC; Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. Responsibilities
Incident and Problem Management: Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. Network Operations & Maintenance: Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. Architectural & Design Input: Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. Technical Expertise:
F5 BIG-IP: Design, configure, and manage F5 BIG-IP platforms, including LTM, GTM, and ASM. Experience with iRules and iApps development is highly desirable. Cisco Route/Switch: Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). HPE Aruba: Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential.
Automation & Scripting: Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. Documentation: Create and maintain comprehensive network documentation, including diagrams, runbooks, and SOPs. Collaboration: Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. On-Call Support: Participate in an on-call rotation to provide 24/7 support for critical network issues. Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. Certifications: Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. Problem-Solving Skills: Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Teamwork: Ability to work independently and as part of a team in a fast-paced, collaborative environment. Benefits
Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match
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