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PDI Technologies

Product Owner II

PDI Technologies, Dallas, Texas, United States, 75215

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At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview PDI Software is looking for a Product Owner to help manage multiple simultaneous projects and issues of varying sizes from start to finish for our U.S. based Loyalty Solution. The Product Owner (PO) is a critical member of an agile development team that drives the team to deliver high quality, high value features and functions. As a PO, you will help shape our product features and requirements while working closely with Agile engineering teams, Product Managers, customers, and business stakeholders to build high quality products for our target markets. Prior experience in Product Management, Product Owner, or Business Analyst role for a consumer-focused mobile app, website, and CRM (Customer Relationships Management) tool is highly desired.

Primary Responsibilities

Stay aligned

with and

contribute to the product vision, roadmaps and priorities

Work closely with Support to

understand and prioritize customer reported issues

Work closely with system users (customers, partners, consulting) to

understand product needs and translate into actionable user stories

Work with technical astuteness, be detailed oriented and proactive in driving closure and optimizing throughput of development teams

Serve as a product evangelist, particularly with Product Managers and Business teams, to help them understand the best practices of using the platform

Contribute and develop documentation for new features including user interface mockups, process and data sequence diagrams

Attend sprint planning meetings, work with the team to

define sprint goals

Guide agile teams in

breaking down user stories and defining acceptance criteria

Ensure that product

backlogs are prioritized , and properly

balanced between product and maintenance

Collaborate with teams to

review output during sprints, answer questions about desired functionality/outcomes

Ensure the team has the

appropriate number of stories in the backlog prepared for sprint planning , monitor ready stories vs. velocity

Conduct backlog refinement meetings, sprint reviews and product demos

Manage product backlog

in ALM tools such as Jira, Azure DevOps, etc

Author and publish product release notes and customer notifications

Own Release Planning

Qualifications

2 years of experience working as a business analyst, product manager, product owner or similar role

2 - 5 years of experience working as a business analyst, product manager, product owner or similar role

At least 2 years of experience working as an Agile product owner

Highly motivated self-starter with a desire to help others, take action and seek out resources to excel within the role

Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms

Ability to independently work as a contributing member in a high-paced and focused team

Ability to multi-task and prioritize tasks with competing deadlines

Strong problem-solving and analytical skills with the ability to work under pressure

Ability to socialize ideas and influence decisions without direct authority

Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions

Considers ‘best-practice’ standards, as well as departmental policies and procedures

Excellent written and verbal communication skills

Excellent organizational, time management and multi-tasking skills

Understanding of product and sprint backlog tracking, burn-down metrics, velocity, and work breakdowns

Understands the fundamentals of software development processes and procedures

Sharp analytical and problem-solving skills

Creative thinker with a vision

Excellent attention to details

In-depth knowledge of Agile process and principles

Bachelor’s degree in Business or Computer Science, or equivalent work experience

Domain experience in the Convenience Retail Industry, ERP, Logistics or Financial transaction processing solutions preferred

Benefits PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

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