Synergis
TITLE:
Microsoft 365 Collaboration Engineer
LOCATION:
Atlanta, GA or Birmingham, AL (hybrid up to 4 days per week in office)
Microsoft 365 Collaboration Engineer Responsibilities This position is responsible for the administration of our Microsoft 365 Collaboration tools and PDF solutions, including but not limited to Microsoft Teams, Teams Voice, SharePoint Online, OneDrive for Business, and Office 365 tenant administration.
Collaborate with team and internal stakeholders to design, implement, and manage cloud efforts focused on Microsoft 365 initiatives, with a focus on improving business functionality and user experience.
Configure, deploy, and manage Office 365 applications and features to meet business requirements, industry best practices, and security guidelines.
Serve as 3rd level for escalation, providing technical guidance and support to end-users, addressing their questions and issues related to Microsoft 365.
Create and maintain detailed technical documentation, including system configurations, technical specifications, designs, processes, operational procedures, knowledge articles, test plans, and test results.
Develop and deliver training programs to educate stakeholders, users, and IT support staff on best practices and policies.
Develop and enforce governance policies, user guidelines, and security measures for Office 365.
Conduct regular performance and security audits to identify areas for improvement and implement necessary changes.
Stay up to date with the latest Microsoft 365 features, changes, updates, roadmaps, and releases; evaluate their applicability to the organization and recommend relevant improvements.
Monitor performance, availability, and configuration standards of Microsoft 365 services and take appropriate actions to ensure service levels are met.
Microsoft 365 Collaboration Engineer Requirements Required Technical Skills
In-depth knowledge and experience with Microsoft technologies including Microsoft Teams, Teams Voice, SharePoint Online, OneDrive for Business, Office 365 tenant administration, GPO policies, Office client patching, conditional access, PowerShell scripting, MS Graph connector, external access, and documentation.
Proven experience as an Office 365 Engineer, with a strong understanding of Office 365 applications and services.
In-depth knowledge of Office 365 administration, including user management, license management, security settings, and compliance features.
Proficiency in configuring and troubleshooting Office 365 services such as Word, Excel, PowerPoint, OneNote, SharePoint Online, OneDrive, and Teams.
Required Non-Technical Skills
Excellent communication skills (both oral and written) as well as technical writing.
Ability to work both independently and in a geographically dispersed team environment.
Strong problem-solving and decision-making skills; ability to understand and analyze complex issues.
Self-motivated, detail-oriented, highly organized, and able to handle a variety of tasks and responsibilities efficiently with a high level of quality.
Ability to simplify complex subjects in a way that can be easily understood by non-technical audiences.
Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made.
Desired Skills
Programming/scripting experience using PowerShell for Office 365 automation and administration.
Familiarity with Active Directory and Azure Active Directory.
Working knowledge of network protocols, DNS, authentication methods, server, and storage technology.
Awareness of cybersecurity threats, risks, and the importance of protecting enterprise systems.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local laws, including but not limited to the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
The compensation range for this position is dependent on factors including but not limited to client requirements, experience, statutory considerations, and location.
For immediate consideration, please forward your resume to
Christy Cifreo
at
Christy.Cifreo@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at
Christy.Cifreo@synergishr.com
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation while enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale balanced teams of tech, digital, and creative professionals. Learn more about Synergis at
www.synergishr.com .
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries Utilities
Benefits (Inferred)
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr
Microsoft 365 Collaboration Engineer
LOCATION:
Atlanta, GA or Birmingham, AL (hybrid up to 4 days per week in office)
Microsoft 365 Collaboration Engineer Responsibilities This position is responsible for the administration of our Microsoft 365 Collaboration tools and PDF solutions, including but not limited to Microsoft Teams, Teams Voice, SharePoint Online, OneDrive for Business, and Office 365 tenant administration.
Collaborate with team and internal stakeholders to design, implement, and manage cloud efforts focused on Microsoft 365 initiatives, with a focus on improving business functionality and user experience.
Configure, deploy, and manage Office 365 applications and features to meet business requirements, industry best practices, and security guidelines.
Serve as 3rd level for escalation, providing technical guidance and support to end-users, addressing their questions and issues related to Microsoft 365.
Create and maintain detailed technical documentation, including system configurations, technical specifications, designs, processes, operational procedures, knowledge articles, test plans, and test results.
Develop and deliver training programs to educate stakeholders, users, and IT support staff on best practices and policies.
Develop and enforce governance policies, user guidelines, and security measures for Office 365.
Conduct regular performance and security audits to identify areas for improvement and implement necessary changes.
Stay up to date with the latest Microsoft 365 features, changes, updates, roadmaps, and releases; evaluate their applicability to the organization and recommend relevant improvements.
Monitor performance, availability, and configuration standards of Microsoft 365 services and take appropriate actions to ensure service levels are met.
Microsoft 365 Collaboration Engineer Requirements Required Technical Skills
In-depth knowledge and experience with Microsoft technologies including Microsoft Teams, Teams Voice, SharePoint Online, OneDrive for Business, Office 365 tenant administration, GPO policies, Office client patching, conditional access, PowerShell scripting, MS Graph connector, external access, and documentation.
Proven experience as an Office 365 Engineer, with a strong understanding of Office 365 applications and services.
In-depth knowledge of Office 365 administration, including user management, license management, security settings, and compliance features.
Proficiency in configuring and troubleshooting Office 365 services such as Word, Excel, PowerPoint, OneNote, SharePoint Online, OneDrive, and Teams.
Required Non-Technical Skills
Excellent communication skills (both oral and written) as well as technical writing.
Ability to work both independently and in a geographically dispersed team environment.
Strong problem-solving and decision-making skills; ability to understand and analyze complex issues.
Self-motivated, detail-oriented, highly organized, and able to handle a variety of tasks and responsibilities efficiently with a high level of quality.
Ability to simplify complex subjects in a way that can be easily understood by non-technical audiences.
Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made.
Desired Skills
Programming/scripting experience using PowerShell for Office 365 automation and administration.
Familiarity with Active Directory and Azure Active Directory.
Working knowledge of network protocols, DNS, authentication methods, server, and storage technology.
Awareness of cybersecurity threats, risks, and the importance of protecting enterprise systems.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local laws, including but not limited to the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
The compensation range for this position is dependent on factors including but not limited to client requirements, experience, statutory considerations, and location.
For immediate consideration, please forward your resume to
Christy Cifreo
at
Christy.Cifreo@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at
Christy.Cifreo@synergishr.com
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation while enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale balanced teams of tech, digital, and creative professionals. Learn more about Synergis at
www.synergishr.com .
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries Utilities
Benefits (Inferred)
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr