Femtech Insider Ltd.
Account Manager, Strategic Initiatives
Femtech Insider Ltd., Baltimore, Maryland, United States, 21276
Overview
This position is based out of Baltimore, MD.
Cayaba Care is working to drastically improve the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms. Our mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. We focus on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually, to ensure they have all the social support they need for a successful and joyful pregnancy journey. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are. Cayaba Care does not replace the primary obstetrician or doctor’s relationships, but supports expectant mothers with additional services not typically available through doctors’ offices. Our members should feel supported with resources and information throughout pregnancy, delivery and postpartum.
Our Values:
Empathy, Collaboration, and Resilience guide how we work to center the experiences of mothers and families, collaborate across teams, and remain committed to our mission.
The Role We are looking for a strategic and execution-driven professional to lead Cayaba Care’s partnership and referral efforts in Baltimore, Maryland. In this role, you will cultivate relationships across large healthcare systems, provider networks, and community outreach organizations. You’ll own and manage a regional territory from initial outreach to sustained engagement—driving outcomes such as referrals and account growth. This is an opportunity for someone who takes initiative, thrives at early-stage companies, and is passionate about improving maternal health.
This role will report to the CEO.
Travel Requirement:
This role has an opportunity to grow our southern territory and requires 50% travel. The role is in the field at least 3 days/week (approximately 15 days/month) and may include staffing evening and weekend community events in Baltimore, Maryland as needed.
Responsibilities
Strategic Territory Management and Execution
Develop and lead strategic initiatives in your territory that align with organizational priorities to maximize collaboration with provider organization partners, ensuring a consistent and robust patient lead volume.
Track and report on partner performance and internal KPIs including referrals, engagement metrics, and satisfaction.
Build and manage strategic relationships with large health systems, including hospitals, FQHCs, and community outreach organizations.
Navigate complex healthcare organizations by mapping stakeholders, identifying decision-makers, and tailoring outreach to ensure high-value connections.
Conduct community outreach efforts, including attending community events, hosting informational sessions, and engaging with potential members and providers.
Outcomes and Impact Measurement
Define, track, and communicate success metrics such as referral growth, client satisfaction, and community impact.
Drive retention and organic account growth through thoughtful engagement and performance optimization.
Leverage community partnerships to broaden Cayaba’s impact and build a reputation as a trusted, mission-aligned resource.
Cross-Functional Collaboration
Collaborate closely with internal teams (Phone Outreach, Care Delivery, Product, and Technology) to share insights and identify areas for innovation or process improvement.
Participate in cross-functional planning and strategy sessions to inform market expansion and service delivery models.
Qualifications
Bachelor’s degree required; advanced degree or formal training in public health, business, or related fields a plus.
5+ years of experience in strategic partnerships, provider relations, healthcare business development, or related fields.
Must have reliable transportation, a valid driver’s license, and a clean driving record for community outreach activities.
Deep knowledge of the Baltimore healthcare landscape and existing relationships within local systems preferred.
Proven experience engaging with health systems, navigating complex organizational structures, and driving stakeholder alignment.
Familiarity with CRM tools (e.g., HubSpot), analytics platforms, and Google Suite.
Strong strategic thinking paired with executional excellence and attention to detail.
Exceptional relationship-building, customer service, problem-solving, and communication skills.
Ability to work independently and collaboratively in a fast-paced, high-growth startup environment.
Adaptable and comfortable managing multiple projects with quick turnaround times.
Confident communicator and problem solver who can navigate ambiguity and influence outcomes.
Nice to haves
Bilingual (Spanish, Vietnamese, or Arabic preferred).
Passionate about maternal health equity and expanding access to care through meaningful partnerships.
Why Join Us Working with us is a chance to build something from the ground up, shape the future of maternal health, and grow with a team that values impact, ownership, and care. As an early team member, you’ll help define how we deliver care and support at scale.
At Cayaba Care, we recognize that great talent deserves great rewards.
Compensation & Benefits
Base Salary: $75,000–$100,000 per year, based on experience.
Bonuses: Performance-based annual bonus opportunities.
Equity: Equity grants may be available, subject to board approval and company policy.
Benefits
Time Off That Works for You: Salaried employees have unlimited time off after the 90-day probation period; Full-Time non-exempt employees receive three weeks of paid time off after the 90-day probation period.
Comprehensive Health & Wellness Coverage: Medical, Dental, and Vision Insurance with coverage starting the first of the following month.
Security & Future Planning: Life Insurance, Disability Insurance, and a 401(k) plan (company contributions not matched).
We’re building something great and want you to be part of it. If you're looking for a fast-paced, dynamic environment where your contributions make an impact, apply today!
#J-18808-Ljbffr
Cayaba Care is working to drastically improve the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms. Our mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. We focus on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually, to ensure they have all the social support they need for a successful and joyful pregnancy journey. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are. Cayaba Care does not replace the primary obstetrician or doctor’s relationships, but supports expectant mothers with additional services not typically available through doctors’ offices. Our members should feel supported with resources and information throughout pregnancy, delivery and postpartum.
Our Values:
Empathy, Collaboration, and Resilience guide how we work to center the experiences of mothers and families, collaborate across teams, and remain committed to our mission.
The Role We are looking for a strategic and execution-driven professional to lead Cayaba Care’s partnership and referral efforts in Baltimore, Maryland. In this role, you will cultivate relationships across large healthcare systems, provider networks, and community outreach organizations. You’ll own and manage a regional territory from initial outreach to sustained engagement—driving outcomes such as referrals and account growth. This is an opportunity for someone who takes initiative, thrives at early-stage companies, and is passionate about improving maternal health.
This role will report to the CEO.
Travel Requirement:
This role has an opportunity to grow our southern territory and requires 50% travel. The role is in the field at least 3 days/week (approximately 15 days/month) and may include staffing evening and weekend community events in Baltimore, Maryland as needed.
Responsibilities
Strategic Territory Management and Execution
Develop and lead strategic initiatives in your territory that align with organizational priorities to maximize collaboration with provider organization partners, ensuring a consistent and robust patient lead volume.
Track and report on partner performance and internal KPIs including referrals, engagement metrics, and satisfaction.
Build and manage strategic relationships with large health systems, including hospitals, FQHCs, and community outreach organizations.
Navigate complex healthcare organizations by mapping stakeholders, identifying decision-makers, and tailoring outreach to ensure high-value connections.
Conduct community outreach efforts, including attending community events, hosting informational sessions, and engaging with potential members and providers.
Outcomes and Impact Measurement
Define, track, and communicate success metrics such as referral growth, client satisfaction, and community impact.
Drive retention and organic account growth through thoughtful engagement and performance optimization.
Leverage community partnerships to broaden Cayaba’s impact and build a reputation as a trusted, mission-aligned resource.
Cross-Functional Collaboration
Collaborate closely with internal teams (Phone Outreach, Care Delivery, Product, and Technology) to share insights and identify areas for innovation or process improvement.
Participate in cross-functional planning and strategy sessions to inform market expansion and service delivery models.
Qualifications
Bachelor’s degree required; advanced degree or formal training in public health, business, or related fields a plus.
5+ years of experience in strategic partnerships, provider relations, healthcare business development, or related fields.
Must have reliable transportation, a valid driver’s license, and a clean driving record for community outreach activities.
Deep knowledge of the Baltimore healthcare landscape and existing relationships within local systems preferred.
Proven experience engaging with health systems, navigating complex organizational structures, and driving stakeholder alignment.
Familiarity with CRM tools (e.g., HubSpot), analytics platforms, and Google Suite.
Strong strategic thinking paired with executional excellence and attention to detail.
Exceptional relationship-building, customer service, problem-solving, and communication skills.
Ability to work independently and collaboratively in a fast-paced, high-growth startup environment.
Adaptable and comfortable managing multiple projects with quick turnaround times.
Confident communicator and problem solver who can navigate ambiguity and influence outcomes.
Nice to haves
Bilingual (Spanish, Vietnamese, or Arabic preferred).
Passionate about maternal health equity and expanding access to care through meaningful partnerships.
Why Join Us Working with us is a chance to build something from the ground up, shape the future of maternal health, and grow with a team that values impact, ownership, and care. As an early team member, you’ll help define how we deliver care and support at scale.
At Cayaba Care, we recognize that great talent deserves great rewards.
Compensation & Benefits
Base Salary: $75,000–$100,000 per year, based on experience.
Bonuses: Performance-based annual bonus opportunities.
Equity: Equity grants may be available, subject to board approval and company policy.
Benefits
Time Off That Works for You: Salaried employees have unlimited time off after the 90-day probation period; Full-Time non-exempt employees receive three weeks of paid time off after the 90-day probation period.
Comprehensive Health & Wellness Coverage: Medical, Dental, and Vision Insurance with coverage starting the first of the following month.
Security & Future Planning: Life Insurance, Disability Insurance, and a 401(k) plan (company contributions not matched).
We’re building something great and want you to be part of it. If you're looking for a fast-paced, dynamic environment where your contributions make an impact, apply today!
#J-18808-Ljbffr