Leisure World of Maryland is hiring: RECEPTIONIST in Silver Spring

Job Title: Receptionist

Part Time position - 30 hours per week

Starting Pay Rate: $22.00-$24.00 per hour based on the experience

Benefits: Medical, Dental, Vision, Life, LTD, and 401(k) (Based on worked hours)

Schedule: Monday-Friday 8:30 am - 3:00 pm EST

Leisure World of Maryland Corporation (LWMC), the property management company for Leisure World of Maryland, is a private, age-restricted community comprised of 29 community associations representing over 5,600 homes and extensive Trust operations, located in Silver Spring, Maryland. We are seeking a receptionist to work a Part-time schedule with 30 hours per week.

JOB PURPOSE

Manages incoming guests, telephone traffic for Management Office and performs light administrative duties.

ESSENTIAL FUNCTIONS & BASIC DUTIES

• Answers phone calls and check voice messages.
• Responds to callers' or guests' questions as appropriate.
• Take thorough messages with prompt communication to staff.
• Assists visitors/residents/contractors entering the Management Office.
• Enter maintenance requests and assign tickets as appropriate.
• Type memos, correspondence, reports, and other documents as requested.
• Copy, scan, email and fax documents as needed.
• Perform electronic and hardcopy filing.
• Walk multiple buildings to post and/or deliver documents if needed.
• Program/reprogram key fobs and vestibule phones.
• Create and install directory strips if needed.
• Update and upload documents to the Association website.
• Ensure checklist for ABMs is complete before forwarding to Property Manager.
• Log in homeowner pest control requests.
• Program robocall, email and text messages using OneCall.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITY

None

PRINCIPAL WORKING RELATIONSHIPS

In addition to the Leisure World of Maryland Corporation (LWMC) staff and contract personnel, the Receptionist's principal working relationships are members of the Board of Directors, Board Committee members, community owners/residents/representatives and contractors.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

LICENSE

None

EDUCATION

High school diploma or general education degree (GED)

YEARS AND TYPE OF EXPERIENCE

1 or more years of related experience and/or training.

KNOWLEDGE & SKILLS

• Computer literate and knowledgeable using Microsoft Office (Word, Excel or comparable software)
• Ability to consistently provide a high level of accurate work delivered in a timely manner
• Ability to prioritize work assignments
• Ability to identify and respond to customer needs in a courteous manner
• Ability to communicate clearly and concisely in writing
• Knowledge of clerical and administrative procedures

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl, The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee must be able to climb stairs. Specific vision abilities required by this job include close vision and ability to adjust focus.

BENEFITS

We can offer you a challenging and rewarding environment with many opportunities to learn, grow and achieve great results. If you want to be part of our team, we'd love to hear from you. Competitive Salary and excellent benefits.