Viva Senior Living is hiring: Receptionist in Town of Lysander

Receptionist – Viva Senior Living

Full‑time position in the Caldwell office.

Responsibilities

• Receive guests and visitors, having them sign in.
• Assist visitors in finding resident rooms.
• Answer telephone and take messages (caller’s name, telephone number, time, and date of call); respond to requests and forward information to other staff members.
• Announce appointments and arrivals to appropriate staff.
• Type memos, correspondence, reports, and other documents as requested.
• If requested, sort mail and distribute appropriately to mailboxes, residents, and departments.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis.
• Maintain confidentiality of all pertinent resident information to ensure resident rights are protected.
• Be knowledgeable about community services and rates; provide families and/or prospective residents with tours and community information.
• Assemble and maintain admission and information packets.
• Keep front desk and lobby area neat and organized.
• Perform any other duties assigned by Business Office Manager or Executive Director.
• Assist with evacuation of residents in an emergency situation.
• Participate in all life safety and emergency drills and trainings.

Qualifications

• High school diploma or GED required.
• Read, write, speak, and understand English.
• Maintain the highest standards in caring for residents and their families.
• Adhere to all facility policies and procedures.
• Adhere to Viva Senior Living’s attendance policies and employment terms as set forth in the Employee Handbook.
• Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines.
• Work well with peers in a congenial work environment; demonstrate compassion, dignity, and adherence to the Resident Bill of Rights.
• In exigent circumstances, be subject to call back during emergency conditions (severe weather, evacuation, temporary staffing shortages, etc.).
• Report any occupational exposures to blood, body fluids, infectious materials, or hazardous chemicals in accordance with facility policy.
• Report work‑related injuries and illnesses immediately to supervisor.
• Complete all assigned training and skills competency.
• Participate in all life safety and emergency drills and trainings.
• Assure that residents and families receive the highest quality of service in a caring and compassionate atmosphere.

Benefits

Competitive salary, health, dental, vision, 401(k) match, paid time off, and professional development opportunities.