Baker Electric
Construction Application Administrator II
Baker Electric, Escondido, California, United States, 92025
Construction Application Administrator II
SUMMARY:
The Construction Applications Administrator II optimizes business construction applications to their fullest potential. It requires a collaborative approach, working closely with various operating groups, IT and other departments, and external partners to ensure the alignment of construction application solutions with business requirements and objectives. This role focuses on user access, performance, security, troubleshooting, enhancements, and integrations. The Construction Applications Administrator II reports to the Construction Applications Manager.
Essential Duties And Responsibilities Applications Optimization and Maintenance
Collaborate with key stakeholders to identify, evaluate, and prioritize opportunities for construction application enhancements and optimizations.
Gather functional and technical requirements through interviews, workshops, surveys, use cases, committees, and other methods.
Manage strong relationships with applications vendors and service providers to ensure the delivery of high-quality services.
Lead configuring of construction software applications, including enterprise-level CRM (Salesforce) and construction project management (Procore).
Manage software and application updates, releases, and upgrades to keep applications current, secure, optimized, and aligned with business objectives.
Create and maintain documentation for application changes, upgrades, and processes.
Perform application health checks and ensure regular data backups are performed.
User Management, Training, And Support
Assign and manage user permissions and access within construction applications, ensuring users have the appropriate levels of access and knowledge to perform their work.
Diagnose and resolve construction application issues, providing timely responses and support to end-users and escalating problems when necessary.
Manage user performance, identify bottlenecks, and perform tuning to ensure efficiency and high user satisfaction.
Collaborate to develop and deliver training programs for end-users, ensuring effective adoption and utilization of construction applications.
Provide ongoing support and guidance to users, enhancing their understanding and capabilities within various applications.
Quality Assurance And Testing
Develop and implement quality assurance processes.
Ensure thorough testing of construction applications and systems with test plans and test cases, maintaining high standards of reliability and performance.
Process Improvement And User Adoption
Drive process enhancement and user adoption by documenting existing and future workflows and collaborating with stakeholders to address their changing needs to ensure adaptable and effective solutions.
Evaluate viable products and construction application upgrades, offering iterative feedback to achieve solutions that exceed specifications and enhance final products.
Data, Reporting, And Dashboards
Enable data-driven decision-making by ensuring accurate data entry, monitoring application performance, and implementing backup and disaster recovery measures to maintain data integrity.
Create reports and dashboards to empower stakeholders to make informed, data-driven decisions based on centralized views of important data and metrics.
Ensure data security and implement security measures to protect the construction applications and the information they contain.
Build and maintain integrations between construction applications to create workflows, centralized data, accurate and timely information, and the automation of tasks.
Artificial Intelligence
Leverage artificial intelligence to improve efficiency, productivity, accuracy, and decision-making capabilities of your work, as well as for construction applications and the business.
Closely Collaborate With The Following Departments And Functions
Construction Applications Manager: To align Applications projects with organizational goals and ensure efficient execution.
IT: To ensure construction application functionality meets business needs and compliance with Baker's IT architecture, compliance, and cybersecurity standards.
Applications Vendors: Collaborate with vendors to optimize use of their services to deliver value for the company.
Learning & Development: For the development and dissemination of training materials and programs.
Experience, Education
Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field preferred.
1-3 years of experience in business analysis, systems analysis, or a similar role.
Salesforce product knowledge and 1+ years of experience in a Salesforce Administrator or similar CRM Administrator role preferred.
Familiarity with business systems and databases.
Experience with data analysis, reporting tools (Excel, SQL, etc.), and business process modeling.
Strong analytical and problem-solving skills.
Basic knowledge of system design, integration, and implementation processes.
Strong communication skills, both written and verbal.
Ability to collaborate effectively with cross-functional teams and business stakeholders.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Benefits At Baker, we are proud to be an employee-owned company. When you join, you will have the opportunity for a great career and the financial benefits of being an owner. Through our ESOP (Employee Stock Ownership Plan), eligible employees can become part owners of the company. Instead of just receiving a paycheck, you will be given shares of the company's stock over time. As the company prospers, the value of these shares can increase, providing you with a potential wealth-building opportunity in addition to a competitive compensation package. The ESOP will enable you to share the company's success and growth. For more information regarding employee ownership at Baker Electric and its significant potential, click here: Employee Stock Ownership Program | Baker Electric (baker-electric.com)
Pay Transparency The starting salary for this opportunity range is listed. Other rewards may include annual bonus eligibility based on company and individual performance, short- and long-term incentives, and program-specific awards. Baker provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, an Employee-Owned Program (ESOP), paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.
Acknowledgements Baker Electric is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, a Baker Recruiter will contact you directly from our organization with a @baker-electric.com email.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Construction
#J-18808-Ljbffr
The Construction Applications Administrator II optimizes business construction applications to their fullest potential. It requires a collaborative approach, working closely with various operating groups, IT and other departments, and external partners to ensure the alignment of construction application solutions with business requirements and objectives. This role focuses on user access, performance, security, troubleshooting, enhancements, and integrations. The Construction Applications Administrator II reports to the Construction Applications Manager.
Essential Duties And Responsibilities Applications Optimization and Maintenance
Collaborate with key stakeholders to identify, evaluate, and prioritize opportunities for construction application enhancements and optimizations.
Gather functional and technical requirements through interviews, workshops, surveys, use cases, committees, and other methods.
Manage strong relationships with applications vendors and service providers to ensure the delivery of high-quality services.
Lead configuring of construction software applications, including enterprise-level CRM (Salesforce) and construction project management (Procore).
Manage software and application updates, releases, and upgrades to keep applications current, secure, optimized, and aligned with business objectives.
Create and maintain documentation for application changes, upgrades, and processes.
Perform application health checks and ensure regular data backups are performed.
User Management, Training, And Support
Assign and manage user permissions and access within construction applications, ensuring users have the appropriate levels of access and knowledge to perform their work.
Diagnose and resolve construction application issues, providing timely responses and support to end-users and escalating problems when necessary.
Manage user performance, identify bottlenecks, and perform tuning to ensure efficiency and high user satisfaction.
Collaborate to develop and deliver training programs for end-users, ensuring effective adoption and utilization of construction applications.
Provide ongoing support and guidance to users, enhancing their understanding and capabilities within various applications.
Quality Assurance And Testing
Develop and implement quality assurance processes.
Ensure thorough testing of construction applications and systems with test plans and test cases, maintaining high standards of reliability and performance.
Process Improvement And User Adoption
Drive process enhancement and user adoption by documenting existing and future workflows and collaborating with stakeholders to address their changing needs to ensure adaptable and effective solutions.
Evaluate viable products and construction application upgrades, offering iterative feedback to achieve solutions that exceed specifications and enhance final products.
Data, Reporting, And Dashboards
Enable data-driven decision-making by ensuring accurate data entry, monitoring application performance, and implementing backup and disaster recovery measures to maintain data integrity.
Create reports and dashboards to empower stakeholders to make informed, data-driven decisions based on centralized views of important data and metrics.
Ensure data security and implement security measures to protect the construction applications and the information they contain.
Build and maintain integrations between construction applications to create workflows, centralized data, accurate and timely information, and the automation of tasks.
Artificial Intelligence
Leverage artificial intelligence to improve efficiency, productivity, accuracy, and decision-making capabilities of your work, as well as for construction applications and the business.
Closely Collaborate With The Following Departments And Functions
Construction Applications Manager: To align Applications projects with organizational goals and ensure efficient execution.
IT: To ensure construction application functionality meets business needs and compliance with Baker's IT architecture, compliance, and cybersecurity standards.
Applications Vendors: Collaborate with vendors to optimize use of their services to deliver value for the company.
Learning & Development: For the development and dissemination of training materials and programs.
Experience, Education
Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field preferred.
1-3 years of experience in business analysis, systems analysis, or a similar role.
Salesforce product knowledge and 1+ years of experience in a Salesforce Administrator or similar CRM Administrator role preferred.
Familiarity with business systems and databases.
Experience with data analysis, reporting tools (Excel, SQL, etc.), and business process modeling.
Strong analytical and problem-solving skills.
Basic knowledge of system design, integration, and implementation processes.
Strong communication skills, both written and verbal.
Ability to collaborate effectively with cross-functional teams and business stakeholders.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Benefits At Baker, we are proud to be an employee-owned company. When you join, you will have the opportunity for a great career and the financial benefits of being an owner. Through our ESOP (Employee Stock Ownership Plan), eligible employees can become part owners of the company. Instead of just receiving a paycheck, you will be given shares of the company's stock over time. As the company prospers, the value of these shares can increase, providing you with a potential wealth-building opportunity in addition to a competitive compensation package. The ESOP will enable you to share the company's success and growth. For more information regarding employee ownership at Baker Electric and its significant potential, click here: Employee Stock Ownership Program | Baker Electric (baker-electric.com)
Pay Transparency The starting salary for this opportunity range is listed. Other rewards may include annual bonus eligibility based on company and individual performance, short- and long-term incentives, and program-specific awards. Baker provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, an Employee-Owned Program (ESOP), paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.
Acknowledgements Baker Electric is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, a Baker Recruiter will contact you directly from our organization with a @baker-electric.com email.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Construction
#J-18808-Ljbffr