Miracle Hill Ministries, Inc.
Merchandising Supervisor
Miracle Hill Ministries, Inc., Greenville, South Carolina, us, 29610
Summary / Purpose of Position
Miracle Hill Ministries is South Carolina’s largest provider of homeless services. This position’s primary responsibility is to supervise all processes on the salesfloor, including greeting, assisting, and ringing customer transactions in a timely and accurate manner, putting out priced merchandise, and maintaining a clean and organized salesfloor. Success is defined by creating a customer‑friendly experience, in both what the customers see and feel, through Christ‑centered personal demonstration and leadership of the thrift store team.
Essential Duties and Responsibilities
Ensure that all store employees and volunteers’ behavior is in accordance with the philosophy and policies of Miracle Hill Ministries.
Provide Christ‑centered leadership that ensures all are treated with fairness, dignity, and respect.
Cultivate a Christ‑centered store environment through exceptional service, promptly greeting, assisting, and thanking donors and customers.
Effectively communicate and resolve any employee, donor, and customer concerns in a courteous and respectful manner.
Ensure the timely processing and placement of incoming merchandise and go‑backs on the salesfloor.
Maintain a neat, clean, organized, customer‑friendly store appearance and merchandising layout free of hazards.
Train thrift associates and volunteers on standard operating procedures; provide coaching and feedback.
Secure and account for store funds in accordance with cash handling procedures.
Set an example for efficient and outstanding customer service.
Assist in planning and preparing staff schedules and assigning employees and volunteers to specific duties.
Evaluate inventory needs; proactively order merchandise and store supplies from warehouse and vendors.
Ensure compliance with all safety guidelines, promptly correct and report hazards and incidents.
Encourage spiritual growth of employees and volunteers and lead daily devotionals.
Share the good news of Jesus Christ, give a personal testimony, and pray with/for those served by the ministry.
Perform any required job duties of a thrift associate or other duties assigned by the store manager.
Core Attributes & Expectations
Reflect Miracle Hill’s Core Values: Christ‑centered, compassion, integrity, continual growth.
Model good work habits and efficiently manage time to meet production needs.
Motivate self and others to take initiative in daily tasks and operations.
Strong delegation and communication skills; convey important information clearly and effectively.
Exhibit servant leadership through humility, personal accountability, flexibility, problem solving, initiative and conflict resolution.
Coach, teach, train and develop others to establish a productive and positive work environment.
Supervisory Responsibilities
Thrift Store Associates
Volunteers / Community Service / Guests
Qualifications / Education / Certification
Education: High School Diploma or equivalent.
Experience: 3 years retail experience, preferably with one or more years in a supervisory role.
Basic computer, cash register and accurate cash handling ability required.
Physical Demands
Ability to see, distinguish color, hear, speak, bend, lift and move up to 35 pounds on a regular basis.
Stand on one’s feet for an entire shift, often in a stationary position.
Manipulate tagging and pricing guns in a repetitive manner.
Ability to reach into the bottom of a Gaylord box.
Religious
Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry’s doctrinal beliefs.
All applicants must read and agree with our Doctrinal Statement and Employment Qualifications.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Individual and Family Services
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Essential Duties and Responsibilities
Ensure that all store employees and volunteers’ behavior is in accordance with the philosophy and policies of Miracle Hill Ministries.
Provide Christ‑centered leadership that ensures all are treated with fairness, dignity, and respect.
Cultivate a Christ‑centered store environment through exceptional service, promptly greeting, assisting, and thanking donors and customers.
Effectively communicate and resolve any employee, donor, and customer concerns in a courteous and respectful manner.
Ensure the timely processing and placement of incoming merchandise and go‑backs on the salesfloor.
Maintain a neat, clean, organized, customer‑friendly store appearance and merchandising layout free of hazards.
Train thrift associates and volunteers on standard operating procedures; provide coaching and feedback.
Secure and account for store funds in accordance with cash handling procedures.
Set an example for efficient and outstanding customer service.
Assist in planning and preparing staff schedules and assigning employees and volunteers to specific duties.
Evaluate inventory needs; proactively order merchandise and store supplies from warehouse and vendors.
Ensure compliance with all safety guidelines, promptly correct and report hazards and incidents.
Encourage spiritual growth of employees and volunteers and lead daily devotionals.
Share the good news of Jesus Christ, give a personal testimony, and pray with/for those served by the ministry.
Perform any required job duties of a thrift associate or other duties assigned by the store manager.
Core Attributes & Expectations
Reflect Miracle Hill’s Core Values: Christ‑centered, compassion, integrity, continual growth.
Model good work habits and efficiently manage time to meet production needs.
Motivate self and others to take initiative in daily tasks and operations.
Strong delegation and communication skills; convey important information clearly and effectively.
Exhibit servant leadership through humility, personal accountability, flexibility, problem solving, initiative and conflict resolution.
Coach, teach, train and develop others to establish a productive and positive work environment.
Supervisory Responsibilities
Thrift Store Associates
Volunteers / Community Service / Guests
Qualifications / Education / Certification
Education: High School Diploma or equivalent.
Experience: 3 years retail experience, preferably with one or more years in a supervisory role.
Basic computer, cash register and accurate cash handling ability required.
Physical Demands
Ability to see, distinguish color, hear, speak, bend, lift and move up to 35 pounds on a regular basis.
Stand on one’s feet for an entire shift, often in a stationary position.
Manipulate tagging and pricing guns in a repetitive manner.
Ability to reach into the bottom of a Gaylord box.
Religious
Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry’s doctrinal beliefs.
All applicants must read and agree with our Doctrinal Statement and Employment Qualifications.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Individual and Family Services
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