Alo, LLC.
Get AI‑powered advice on this job and more exclusive features.
WHY JOIN ALO? Mindful movement is at the core of who we are. When mindful movement in the studio leads to better living, it changes who yogis are off the mat, making their lives and their communities better. That is the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. The north star is ensuring that guest experience in the store is exceptional.
SALES & SERVICE LEADER
Investigate and root cause sales opportunities, partnering with the General Manager to scale processes or address system gaps.
Lead the Sales & Service team to deliver an exceptional guest experience through technical product education and coaching.
Build daily client relationships and ensure meaningful connections with customers.
Ensure effective sales floor coverage and manage workforce solutions and selling initiatives.
Work with the General Manager to build and execute the store’s Sales & Service strategy.
BUSINESS LEADER
Represent the business in meetings and on conference calls with the General Manager.
Monitor and report on budget, sales, and other business metrics.
Support quarterly business reviews and sales planning processes.
Implement workflow to protect optimal performance.
PEOPLE LEADER
Ensure the Sales, Service, and Community team embodies Alo’s mission and values.
Lead the team through accountability, coaching, and talent development.
Establish succession planning and recruitment strategies.
Write and maintain schedules that align with business strategy in partnership with the General Manager.
BUSINESS PARTNER
Oversee execution of deliverables on the Alo Sales and Service Model, protecting operational efficiency.
Collaborate cross‑functionally with business partners to support organizational goals.
Balance business needs with brand culture.
QUALIFICATIONS
3‑5 years of retail or related leadership experience.
Working knowledge of MS Office (Word, Excel, Outlook).
Exceptional interpersonal, verbal, and written communication skills.
Ability to handle multiple tasks in a changing environment.
Independent work ethic, time management, and personal accountability.
Requires constant movement in and around the store.
Align with and embody Alo’s guiding principles.
Ability to lift, push, carry up to 50 pounds and move safely on a ladder.
Stand and move for an entire shift.
SALES & SERVICE MANAGER SCHEDULE All full‑time employees must be available for opening, closing, weekend shifts, and the company’s blackout period from Thanksgiving through January.
EEO STATEMENT As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.
PERKS
Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves.
Competitive medical, dental, vision, and mental health benefits.
401K with company matching.
Monthly store incentives.
Clothing allowance.
Free yoga classes at any of our Sanctuaries.
BASE COMPENSATION The Sales & Service Manager base pay ranges from $60,000 to $76,000 per year. Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, potentially increasing total compensation to a higher range.
#J-18808-Ljbffr
WHY JOIN ALO? Mindful movement is at the core of who we are. When mindful movement in the studio leads to better living, it changes who yogis are off the mat, making their lives and their communities better. That is the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. The north star is ensuring that guest experience in the store is exceptional.
SALES & SERVICE LEADER
Investigate and root cause sales opportunities, partnering with the General Manager to scale processes or address system gaps.
Lead the Sales & Service team to deliver an exceptional guest experience through technical product education and coaching.
Build daily client relationships and ensure meaningful connections with customers.
Ensure effective sales floor coverage and manage workforce solutions and selling initiatives.
Work with the General Manager to build and execute the store’s Sales & Service strategy.
BUSINESS LEADER
Represent the business in meetings and on conference calls with the General Manager.
Monitor and report on budget, sales, and other business metrics.
Support quarterly business reviews and sales planning processes.
Implement workflow to protect optimal performance.
PEOPLE LEADER
Ensure the Sales, Service, and Community team embodies Alo’s mission and values.
Lead the team through accountability, coaching, and talent development.
Establish succession planning and recruitment strategies.
Write and maintain schedules that align with business strategy in partnership with the General Manager.
BUSINESS PARTNER
Oversee execution of deliverables on the Alo Sales and Service Model, protecting operational efficiency.
Collaborate cross‑functionally with business partners to support organizational goals.
Balance business needs with brand culture.
QUALIFICATIONS
3‑5 years of retail or related leadership experience.
Working knowledge of MS Office (Word, Excel, Outlook).
Exceptional interpersonal, verbal, and written communication skills.
Ability to handle multiple tasks in a changing environment.
Independent work ethic, time management, and personal accountability.
Requires constant movement in and around the store.
Align with and embody Alo’s guiding principles.
Ability to lift, push, carry up to 50 pounds and move safely on a ladder.
Stand and move for an entire shift.
SALES & SERVICE MANAGER SCHEDULE All full‑time employees must be available for opening, closing, weekend shifts, and the company’s blackout period from Thanksgiving through January.
EEO STATEMENT As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.
PERKS
Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves.
Competitive medical, dental, vision, and mental health benefits.
401K with company matching.
Monthly store incentives.
Clothing allowance.
Free yoga classes at any of our Sanctuaries.
BASE COMPENSATION The Sales & Service Manager base pay ranges from $60,000 to $76,000 per year. Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, potentially increasing total compensation to a higher range.
#J-18808-Ljbffr