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Sr. Client Executive – Tier 1 Customers
TransUnion is looking for a strategic partner for a Tier 1 financial services client. The primary responsibilities include account leadership, growth strategy, enterprise alignment, and orchestration of cross‑functional resources to deliver long‑term value.
Responsibilities
Serve as the primary strategic advisor for the Tier 1 client and lead enterprise account planning and client success strategy.
Oversee all client engagement functions, including innovation, analytics, delivery, and support.
Drive expansion initiatives, uncover new opportunities, and guide solution development.
Ensure protection and enhancement of critical programs through strategic oversight and business reviews.
Partner with internal legal and compliance teams to ensure all client solutions meet regulatory and contractual obligations.
Champion data‑driven decision‑making by integrating advanced analytics into client strategy and performance reviews.
Qualifications
12+ years in strategic account leadership, preferably in financial services.
Proven success in leading enterprise‑level client engagements and growth initiatives.
Strong executive presence and ability to influence across complex organizations.
Demonstrated experience managing legal and regulatory considerations in client engagements.
Advanced understanding of analytics frameworks, data governance, and business intelligence tools.
Experience working with cross‑functional teams including legal, analytics, product, and technology.
Bachelor’s degree or higher.
Willingness to travel (approximately 1–2 times per month, primarily on the East Coast).
Impact You’ll Make
Accountable for the client relationship, serving as their sponsor and strategic advisor.
Lead enterprise account planning and client success strategy, aligning TransUnion's capabilities with client goals.
Oversee all client engagement functions, including innovation, analytics, delivery, and support.
Drive expansion initiatives, uncovering new opportunities and guiding solution development.
Ensure protection and enhancement of critical programs through strategic oversight and business reviews.
Influence enterprise resource strategy to support client needs and long‑term objectives.
Indirectly manage other roles, ensuring seamless execution across growth and operational functions.
Partner with internal legal and compliance teams to ensure all client solutions meet regulatory and contractual obligations.
Proactively identify legal risks and mitigation strategies in collaboration with client counsel and internal stakeholders.
Champion data‑driven decision‑making by integrating advanced analytics into client strategy and performance reviews.
Collaborate with analytics teams to deliver actionable insights, predictive models, and measurement frameworks tailored to client goals.
Lead technology strategy discussions with client stakeholders, ensuring alignment with enterprise architecture and digital transformation goals.
Oversee integration of TransUnion platforms and APIs, ensuring scalability, security, and performance.
Facilitate cross‑functional collaboration with product, engineering, and IT teams to resolve technical challenges and accelerate innovation.
Establish and lead formal governance structures, including steering committees, executive business reviews, and escalation protocols.
Maintain clear and consistent communication across all levels of the client organization, including C‑suite, legal, analytics, and technology teams.
Establish and maintain a strategic business‑as‑usual cadence to ensure current solutions are delivering maximum value across legal, analytic, and technology workstreams.
Monitor and assess solution performance, ensuring initiatives and exploratory efforts are progressing and aligned with client goals.
Facilitate ongoing reviews to identify optimization opportunities, address emerging needs, and ensure alignment with the client’s evolving marketplace and lifecycle strategy.
Collaborate with client stakeholders to anticipate future requirements and proactively shape solution roadmaps that support long‑term transformation and competitive advantage.
Legal and Fair Chance Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Pay and Compensation The U.S. base salary range for this position is $94,000.00 – $148,000.00 annually. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% – 50% of base salary and may vary based on position.
Benefits TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non‑exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long‑term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
Equal Opportunity Employer We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.
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Responsibilities
Serve as the primary strategic advisor for the Tier 1 client and lead enterprise account planning and client success strategy.
Oversee all client engagement functions, including innovation, analytics, delivery, and support.
Drive expansion initiatives, uncover new opportunities, and guide solution development.
Ensure protection and enhancement of critical programs through strategic oversight and business reviews.
Partner with internal legal and compliance teams to ensure all client solutions meet regulatory and contractual obligations.
Champion data‑driven decision‑making by integrating advanced analytics into client strategy and performance reviews.
Qualifications
12+ years in strategic account leadership, preferably in financial services.
Proven success in leading enterprise‑level client engagements and growth initiatives.
Strong executive presence and ability to influence across complex organizations.
Demonstrated experience managing legal and regulatory considerations in client engagements.
Advanced understanding of analytics frameworks, data governance, and business intelligence tools.
Experience working with cross‑functional teams including legal, analytics, product, and technology.
Bachelor’s degree or higher.
Willingness to travel (approximately 1–2 times per month, primarily on the East Coast).
Impact You’ll Make
Accountable for the client relationship, serving as their sponsor and strategic advisor.
Lead enterprise account planning and client success strategy, aligning TransUnion's capabilities with client goals.
Oversee all client engagement functions, including innovation, analytics, delivery, and support.
Drive expansion initiatives, uncovering new opportunities and guiding solution development.
Ensure protection and enhancement of critical programs through strategic oversight and business reviews.
Influence enterprise resource strategy to support client needs and long‑term objectives.
Indirectly manage other roles, ensuring seamless execution across growth and operational functions.
Partner with internal legal and compliance teams to ensure all client solutions meet regulatory and contractual obligations.
Proactively identify legal risks and mitigation strategies in collaboration with client counsel and internal stakeholders.
Champion data‑driven decision‑making by integrating advanced analytics into client strategy and performance reviews.
Collaborate with analytics teams to deliver actionable insights, predictive models, and measurement frameworks tailored to client goals.
Lead technology strategy discussions with client stakeholders, ensuring alignment with enterprise architecture and digital transformation goals.
Oversee integration of TransUnion platforms and APIs, ensuring scalability, security, and performance.
Facilitate cross‑functional collaboration with product, engineering, and IT teams to resolve technical challenges and accelerate innovation.
Establish and lead formal governance structures, including steering committees, executive business reviews, and escalation protocols.
Maintain clear and consistent communication across all levels of the client organization, including C‑suite, legal, analytics, and technology teams.
Establish and maintain a strategic business‑as‑usual cadence to ensure current solutions are delivering maximum value across legal, analytic, and technology workstreams.
Monitor and assess solution performance, ensuring initiatives and exploratory efforts are progressing and aligned with client goals.
Facilitate ongoing reviews to identify optimization opportunities, address emerging needs, and ensure alignment with the client’s evolving marketplace and lifecycle strategy.
Collaborate with client stakeholders to anticipate future requirements and proactively shape solution roadmaps that support long‑term transformation and competitive advantage.
Legal and Fair Chance Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Pay and Compensation The U.S. base salary range for this position is $94,000.00 – $148,000.00 annually. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% – 50% of base salary and may vary based on position.
Benefits TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non‑exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long‑term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
Equal Opportunity Employer We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.
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