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Zuma Restaurants

People & Culture Manager

Zuma Restaurants, New York, New York, us, 10261

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Overview

The People & Culture Manager plays a key leadership role within the People & Culture team, overseeing and executing HR strategies that support Zuma’s values, team culture, and operational excellence. This role is responsible for managing employee relations, training and development, compliance, performance management, and recruitment. The People & Culture Manager partners closely with department heads and senior leadership to drive employee engagement, talent retention, and a consistent team member experience across the property. Company

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America’s most iconic cities: Miami, New York, Las Vegas, and Boston. Zuma is proud to be part of the Azumi collection. Values

At Zuma, we’re more than a restaurant – we’re a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values: Honor the Mastery

– we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others

– we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy

– we bring passion and positivity to everything we do Responsibilities

Serve as a trusted partner and advisor to managers and team members on HR matters, including employee relations, performance concerns, conflict resolution, and policy interpretation Drive a welcoming and thorough onboarding experience for all new hires, including orientation, training coordination, and follow‑up Provide guidance and support to the Talent Acquisition Manager and Payroll Manager when needed, ensuring alignment with HR processes and employee experience standards Partner with department heads to assess training needs and coordinate employee development opportunities that support growth and retention Ensure HR policies and procedures are clearly communicated, consistently applied, and in compliance with all federal, state, and local employment laws Manage all employee changes in HRIS systems (new hires, terminations, promotions, transfers, etc.) and maintain accurate, confidential employee records Champion and help execute initiatives related to company culture, employee engagement, and recognition Coordinate and support performance management activities, including reviews, coaching plans, and documentation Be present and available to team members across shifts, building trust and maintaining visibility within the operation Qualifications

Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field preferred Minimum 3–5 years of progressive HR experience, preferably in a hospitality or restaurant environment Strong knowledge of HR laws, regulations, and best practices Proficiency in HRIS systems (e.g., ADP Workforce) and Microsoft Office Suite Excellent communication, coaching, and interpersonal skills Proven ability to handle sensitive and confidential information with discretion Detail‑oriented with strong organizational and time‑management skills Passion for HR and a commitment to supporting the needs of employees and the organization Benefits

World‑Class training , designed to inspire and educate Global opportunities , experience hospitality around the globe with our five incredible brands Health Benefits:

Comprehensive Medical, Dental, and Vision insurance to ensure your well‑being Family Meals

are shared daily Rewards & Recognition , we value our team and celebrate your contributions to our success with meaningful rewards and recognition Staff discount , enjoy exclusive discounts across the Azumi group, worldwide! Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. Join Us

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.

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