William H. and Carrie Gottsche Foundation
Front Desk Receptionist/Scheduler
William H. and Carrie Gottsche Foundation, Thermopolis, Wyoming, United States, 82443
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position Front Desk Receptionist/Scheduler
Description
POSITION SUMMARY
The Front Desk Receptionist/Scheduler is responsible for handling front office reception and ensures patient satisfaction through interaction with patients and effective appointment scheduling. It is understood that the job duties listed below are representative of the position, are not all-inclusive, and may be supervised by a number of different Gottsche staff members.
DEPARTMENT - SUPERVISOR
Business Office - Reports to the Chief Accounting Officer (CAO) and Chief Operating Officer (COO)
DUTIES/RESPONSIBILITIES
Patient Interaction Schedules appointments for physical therapy, occupational therapy, home health and school patients. Maintains patient electronic medical records. Enters patient information and scans patient documentation into the electronic medical record. Schedules Home Health appointments Any duties as requested by either the CAO/COO/CEO Attends and participates in Administrative and/or Front Desk meetings. Switchboard
Answers all calls coming into the Gottsche switchboard. Transfers calls to appropriate personnel Calls patients to remind or schedule appointments. Billing
Assists patients with billing information, collects payments, co-payments. Calls insurance companies to complete the pre-admission process and get authorizations for services. Runs credit card payments, in-house and recurring, for facility. Therapy Staff
Works closely with therapists to ensure an acceptable workflow. Coordinates PT and OT schedules to help with coverage at other facilities as needed. Medical Staff
Ensures that Plan of Care documentation is signed & returned by physicians in a timely manner. Other
Reports and works with the Administrative Team for the financial management of Gottsche Decorates clinic as appropriate for holidays. Opens and closes the front desk and facility. Completes other duties as assigned. Assists with inventories and orders therapist supplies. Arranges facility birthdays and receptions. All other duties as assigned. REQUIREMENTS
Minimum high school diploma Excellent written and oral communication skills. Prior receptionist experience Ability to work with little supervision. Ability to prioritize and use critical thinking skills. Participates in HIPAA training and awareness programs and abides by all privacy and security rules as required by Federal Law under the Health Insurance Portability and Accountability Act of 1996. Ability to attend educational training on billing, insurance, reimbursement, Medicare, etc Excellent written and oral communication skills and excellent computer skills. Exceptional ability to work with employees under fast-paced working conditions. Must meet all requirements of Gottsche's automobile insurance carrier.
Location Gottsche Rehabilitation - Thermopolis
Full-Time/Part-Time Full-Time
Number of Openings 1
About the Organization The William H. and Carrie Foundation was incorporated March 28, 1954 as a non-profit foundation providing diagnosis and treatment of crippling conditions for children and adults. Treatment was and continues to be given without discrimination of race, color, creed, or the ability to pay. We have grown into a renowned nonprofit rehabilitation health facility operated by a board of trustees consisting of 25 men and women from Wyoming dedicated to the center and our patients.
William H. and Carrie Gottsche were sheep ranchers, butchers and finally bankers in Rock Springs, Wyoming. Their daughter was stricken with polio and was treated over much of the world, but they felt she gained most from her treatment in the Hot Springs State Park pools. Because of this, they left money to build a rehabilitation center in Thermopolis, WY.
This position is currently accepting applications.
Position Front Desk Receptionist/Scheduler
Description
POSITION SUMMARY
The Front Desk Receptionist/Scheduler is responsible for handling front office reception and ensures patient satisfaction through interaction with patients and effective appointment scheduling. It is understood that the job duties listed below are representative of the position, are not all-inclusive, and may be supervised by a number of different Gottsche staff members.
DEPARTMENT - SUPERVISOR
Business Office - Reports to the Chief Accounting Officer (CAO) and Chief Operating Officer (COO)
DUTIES/RESPONSIBILITIES
Patient Interaction Schedules appointments for physical therapy, occupational therapy, home health and school patients. Maintains patient electronic medical records. Enters patient information and scans patient documentation into the electronic medical record. Schedules Home Health appointments Any duties as requested by either the CAO/COO/CEO Attends and participates in Administrative and/or Front Desk meetings. Switchboard
Answers all calls coming into the Gottsche switchboard. Transfers calls to appropriate personnel Calls patients to remind or schedule appointments. Billing
Assists patients with billing information, collects payments, co-payments. Calls insurance companies to complete the pre-admission process and get authorizations for services. Runs credit card payments, in-house and recurring, for facility. Therapy Staff
Works closely with therapists to ensure an acceptable workflow. Coordinates PT and OT schedules to help with coverage at other facilities as needed. Medical Staff
Ensures that Plan of Care documentation is signed & returned by physicians in a timely manner. Other
Reports and works with the Administrative Team for the financial management of Gottsche Decorates clinic as appropriate for holidays. Opens and closes the front desk and facility. Completes other duties as assigned. Assists with inventories and orders therapist supplies. Arranges facility birthdays and receptions. All other duties as assigned. REQUIREMENTS
Minimum high school diploma Excellent written and oral communication skills. Prior receptionist experience Ability to work with little supervision. Ability to prioritize and use critical thinking skills. Participates in HIPAA training and awareness programs and abides by all privacy and security rules as required by Federal Law under the Health Insurance Portability and Accountability Act of 1996. Ability to attend educational training on billing, insurance, reimbursement, Medicare, etc Excellent written and oral communication skills and excellent computer skills. Exceptional ability to work with employees under fast-paced working conditions. Must meet all requirements of Gottsche's automobile insurance carrier.
Location Gottsche Rehabilitation - Thermopolis
Full-Time/Part-Time Full-Time
Number of Openings 1
About the Organization The William H. and Carrie Foundation was incorporated March 28, 1954 as a non-profit foundation providing diagnosis and treatment of crippling conditions for children and adults. Treatment was and continues to be given without discrimination of race, color, creed, or the ability to pay. We have grown into a renowned nonprofit rehabilitation health facility operated by a board of trustees consisting of 25 men and women from Wyoming dedicated to the center and our patients.
William H. and Carrie Gottsche were sheep ranchers, butchers and finally bankers in Rock Springs, Wyoming. Their daughter was stricken with polio and was treated over much of the world, but they felt she gained most from her treatment in the Hot Springs State Park pools. Because of this, they left money to build a rehabilitation center in Thermopolis, WY.
This position is currently accepting applications.